Customer Service Associate I

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Responsibilities Assist customers with questions and recommendations. Manage sales transactions while working an assigned cash register. Maintain security of cash and protect company assets. Keep the store well-stocked, including recovering merchandise. Receive merchandise and help with unloading trucks, and complete stock replenishment in accordance with productivity standards. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders. Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Perform other duties as assigned. Qualifications High school diploma or equivalent is preferred. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred. Ability to follow instructions and interpret operational documents is required. Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Excellent customer service and relationship management skills are required. Strong organizational and communication skills are required. Strong problem‑solving and decision‑making skills are required. Benefits Medical, pharmacy, dental, and vision insurance. Employee Assistance Program. Retirement plans. Educational assistance. Additional benefits available. We are an equal opportunity employer committed to recruiting, hiring, training, and promoting qualified people of all backgrounds and making all employment decisions without regard to protected status. In accordance with local laws, we consider qualified minors for suitable roles. We affirm our commitment to the Americans with Disabilities Act (ADA) and to provide reasonable accommodations. Location: Part‑time, 902 Commonwealth Avenue, Duluth, Minnesota 55808 30986. #J-18808-Ljbffr