Account Manager

Compensation: $65,000 – $75,000 annually, depending on experience. You are the person clients call when they need to know everything is handled. And it is. Because you handled it before they thought to ask. You manage accounts. You manage trust. You know the brief, budget, timeline better than anyone in the room. You know the budget before the producer asks. You know when a timeline is slipping three days before it actually does, and you've already built the plan to fix it. You sit between the client's ambition and the team's execution. You translate in both directions. When the client wants more, you know how to protect the scope. You don't wait for things to come to you. You go get them. Approvals, answers, decisions, alignment. You're wired to pursue clarity. Race Service is a small, agile team that goes from brief to delivery in days. There's no 40-person account team to pass things through. Account management here is not paper-pushing. It's trust-building, relationship-growing, and seeing the next opportunity before the client names it. You bring it to your team before anyone has to ask. What You’ll Be Doing Own the client relationship from kick-off through final delivery. You are the primary point of contact, the person who keeps clients informed, confident, and coming back. Act as the first point of contact on upcoming projects and coordinate responses to client requests and RFPs. Responsible for current client revenue retention as well as current client revenue growth. Work with creative and production teams to build proactive pitches for your clients. See the opportunities before clients ask. Draft, route, and secure approval on Statements of Work and project budgets, ensuring what we promise is what we can deliver. Profitably and on time. Build and maintain project schedules in collaboration with producers and department leads. Book crew and resources with appropriate notice. Oversee post-production coordination. Track deliverables, revisions, approvals, and timelines to keep projects moving steadily toward completion. Proactively identify and flag risks, delays, or scope changes, internally and with clients, before they become problems. Maintain organized, up-to-date project documentation. Briefs, schedules, budgets, status updates, and client correspondence. Collaborate closely with creative, production, and operations teams to ensure smooth handoffs, shared context, and executional clarity across every stage of the project lifecycle. Represent Race Service with a professional, calm, and solutions-oriented presence in every client interaction. You are our ambassador to them and their advocate to us. This role involves working outside standard hours, international travel, and working weekends and holidays. Who we’re looking for 3–5 years in account management at a creative agency, production company, or brand-side marketing team. Worked on SOWs, project budgets, and production timelines. Know how to read them, route them, and hold people accountable to what's in them. Communicate with precision and warmth. Clients trust because they’re honest, responsive, and always two steps ahead. Understand creative and production workflows well enough to have informed conversations with producers, editors, and creative directors. Feel confident managing up to 3-5 clients at once, in various stages of the production. Proficient in Google Workspace (G-Suite). Shared drives, Google Sheets and project documentation. Know the difference between managing a client and managing a relationship. Do both. Highly proficient in making pitch decks and presentations. Bonus if you also bring Agency experience in sales, creative, or production management. A genuine curiosity about automotive culture, motorsport, or brand experience. Not a requirement, but a reason you’ll love the work even more. Why Race Service? We are an Automotive Culture Hub and Creative Agency. Our mission: reshape automotive culture. We work at the intersection of content, strategy, experiential, and design for some of the most iconic brands in the world. But what makes us different isn’t the clients. It’s our people. We operate like a sports team. Everyone brings their best. Everyone feels the win and the loss together. The work we make isn’t just deliverables. It’s cultural moments that carry a piece of who we are. We reward initiative, autonomy, and bold thinking. We believe the work you choose and the people you choose it with define the life you live. If that sounds like your kind of life, hit apply. What We Offer Health Benefits 401(k) plan Generous company holiday and PTO Plan Weekly Team Lunch A proper espresso machine, a team that actually knows how to use it and genuine opinions about what goes in the cup. To apply Submit your application below. Upload your resume and include your cover letter in the Additional Files section. Race Service is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under applicable law. We are committed to building a diverse and inclusive team. #J-18808-Ljbffr Race Service