Program Manager

Program Manager
Hybrid
(Must reside in Pennsylvania within a 'commutable' distance from the Harrisburg)

Description:
Diversified Systems is searching for a Program Manager responsible for directing, controlling, and administering contracts that support work performed by the department. The incumbent must ensure that contracts are managed on schedule and that the final product meets the needs of the business and establishes quality requirements. The incumbent builds and maintains relationships among stakeholders to understand the structure, policies, and operations and to recommend solutions that enable the department to achieve its goals.

Responsibilities:

• Directs and participates in the development of Statements of Work and other procurement processes for contracted supports, using the mission and programmatic needs as the focus of these documents.
• Plans, organizes, prioritizes and manages contracts as assigned.
• Serves as the primary point of contact for contract development and implementation.
• Participates as a member of workgroups to identify requirements for contract documents.
• Contract monitor for assigned contracts.
• Manages Money Follows the Person (MFP) funds allocation and project assignment mapping.
• Manages work orders and settlement agreements.
• Reviews, analyzes and evaluates contractor service delivery to assure deliverables and performance standards are being met.
• Performs quality control functions, detailed reviews and approval of invoices and expenditures.
• Works as a liaison between other agencies, such as Procurement and Comptroller.
• Analyzes invoicing data and utilizes the analysis to help project future budgetary and program needs.
• Consults and provides technical assistance to contractors, staff, and other program offices related to contracts.
• Communicates with Subject Matter Experts (SMEs) to ensure contracts are detailed and meet the requirements.
• Communicates updates to leadership related to contracts including risks such as barriers in delay of execution.

Requirements:

• 7 years of prior experience functioning in a Program Manager capacity required.
• 4-year college degree or equivalent technical study required.
• Interprets contract requirements required.
• Strong attention to details and numbers/analysis of budgets and delivery of services required.
• Experience developing Quality-of-Service (non-functional) requirements, i.e., requirements that do not perform a specific function for the business requirement but are needed to support the functionality required.
• Experience creating workflows required.
• Ensures adherence to procurement requirements and regulations required.
• Experience managing work orders and settlement agreements required.
• Experience analyzing invoicing data and utilizing the analysis to help project future budgetary and program needs required.
• Experience directing and participating in the development of Statements of Work and other procurement processes for contracted support required.
• Ability to clearly communicate orally and in written fashion required.
• Strong organization and writing skills required.
• Strong interpersonal and relationship-building skills required.
• Ability to work independently and prioritize multiple projects effectively and efficiently required.
• Experience facilitating group discussions required.
• Experience with project timeline development required.

About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.