Accounts Receivable Specialist

Accounts Receivable SpecialistJW Nutritional LLC Corporate Office - Allen, TX 75013Job DutiesMonitor AR email box daily, addressing all customer inquiries and creating invoices accurately and in a timely mannerReview Purchase Orders and Packing Slips thoroughly, ensuring customer charges are valid, accurate and completeRespond to and resolve all customer invoice issues, including invoice-to-PO/Packing Slip discrepancies as well as invoice-to-customer receiving slip discrepancies in a timely mannerEnsure all customer credits are entered into Quickbooks and are documented by the customer rep, approved by the QA team and communicated to the customer in a timely mannerEnsure accuracy and completeness of monthly transactions by reviewing and reconciling monthly customer billing report from Quickbooks to the Warehouse team's monthly shipping log totalVerify all customer accounts are actively being used and have Forms W9 attached to their customer account in QuickbooksReview and reconcile the AR Aging Summary to the GL for each month endEnter new customer information into Quickbooks upon receipt of completed Customer Onboarding Documents, and attach the documents to the customers Quickbooks filePerform revenue and delinquency analysis on a monthly basisStay on constant lookout for possible missed revenue on last-minute shipments, testing fees and warehouse storage charges incurred pursuant to any alternative Payment AgreementsPerform standardized collection process, including assessing customer delinquency, emailing delinquent customers, monitoring customer deposits and reporting delinquency status and bad debt risk to the leadership teamInitiate bringing issues to the attention of management once made aware of an issue and its magnitude has been identified and documentedUpdate and expand AR knowledge by participating in educational opportunities and researching best practicesAssist with implementation of AR process improvementsCollaborate with internal and external partners as needed while performing all above-listed tasksReports To: Accounting Manager and Chief of StaffQualificationsProficient with Quickbooks or other ERP systemsProficient with Microsoft ExcelProficient with Google GmailStrong organizational skillsStrong data entry skillsStrong attention to detailsStrong analytical skillsExcellent communication skillsCommitment to excellent customer service internally and with customersGrowth mindset with sense of curiosity, initiative, and determinationExperience:High school diploma required; Bachelor's in accounting preferred1-5 years of experience performing a wide variety of accounts receivable duties