Operations Coordinator

Operations Coordinator

BayCare is one of the largest employers in the Tampa Bay area, serving the community through 16 hospitals, outpatient centers, home health services, a long-term acute care facility, and a network of thousands of physicians. Supported by more than 30,000 team members, BayCare is committed to a culture of trust, dignity, respect, responsibility, and clinical excellence.

The Operations Coordinator supports the day-to-day operations at the BayCare Systems Office and of multiple outpatient centers while assisting with planning and development for future locations. This role combines facility operations, tenant relations, customer service, and property coordination responsibilities to ensure a safe, efficient, and well-maintained environment for physician tenants, patients, visitors, and team members.

The position serves as a key liaison between tenants, property management partners, landlords, leasing representatives, vendors, and internal stakeholders while overseeing regulatory compliance, Environment of Care requirements, accounts payable and receivable processes, administrative correspondence, and facility policies and procedures.

Key responsibilities include:

• Coordinating concierge, maintenance, vendor, and volunteer functions to support efficient facility operations and service delivery.
• Serving as the primary on-site liaison for facility services, physician tenants, leasing agents, landlords, vendors, and property management partners.
• Assisting with tenant occupancy activities, including identifying prospective physician tenants and partnering with the Medical Staff Office to initiate credentialing activities.
• Building and maintaining strong relationships with physician tenants and serving as the primary customer service contact for operational and facility-related needs.
• Monitoring and addressing facility operational issues while escalating concerns and recommendations to leadership in a timely manner.
• Supporting facility planning, building operations, tenant relations initiatives, and additional projects and duties as assigned.

Minimum Qualifications

• Bachelor's degree in Business, Healthcare Administration, Facilities Management, Property Management, Real Estate, or a related field and 1 year of healthcare, facility operations, property management, real estate, or related experience; or
• High school diploma or equivalent with 8 years of relevant experience.

Preferred:

• 1 year of Project Management experience
• 1 year of Operations experience
• 1 year of Planning experience
• Experience in facility operations, property management, commercial real estate, tenant relations, or vendor management

Education Required:

• Bachelor's degree in Business, Healthcare Administration, Facilities Management, Property Management, Real Estate, or a related field

Preferred:

• Master's degree in Business Administration, Healthcare Administration, or a related field

Certifications:

• Certified Risk Manager (CRM)
• Experience in Risk Management
• Facility Management Professional (FMP), Certified Property Manager (CPM), or related industry certification

Position Details:

• Location: BayCare Systems Office (BSO), Clearwater, FL
• Status: Full Time, Exempt
• Schedule: Days, typically 8:00 AM – 4:30 PM (hours may vary)
• Weekend Work: None
• On Call: No
• Remote Work: Not eligible; fully onsite

Equal Opportunity Employer – Veterans/Disabled