Administrative Assistant/Receptionist
Birkwood Village of Fort Madison
Job Description
Job Description
Birkwood Village Assisted Living and Memory Care is looking for a warm, organized, and dependable Administrative Assistant / Receptionist to serve as the friendly first point of contact for our residents, families, and guests. If you take pride in being reliable, detail-oriented, and genuinely kind to the people around you, we would love to meet you.
ScheduleMonday – Friday, 9:00 AM – 2:00 PM
Answer and direct incoming phone calls in a professional, welcoming manner
Greet residents, family members, and guests as they arrive at the community
Organize and distribute incoming and outgoing mail
Handle petty cash accurately and responsibly
Communicate with long-term care insurance companies on behalf of our residents
Track and maintain billing records for residents
Assist the Executive Director and Director of Nursing with filing and other administrative support
High school diploma
Professional demeanor and appearance
Ability to communicate with professionalism and kindness
Strong organizational skills and attention to detail
Comfortable handling confidential resident and financial information
We're looking for someone who genuinely embodies:
Kindness — treating residents, families, and coworkers with warmth and compassion
Commitment — showing up reliably and following through
Integrity — doing the right thing, especially when no one is watching
Accountability — owning your work and its outcomes
Collaboration — working well with the whole care team
If this sounds like you, we'd love to hear from you. Contact Brenda at View email address on ziprecruiter.com -fortmadison.com to learn more or submit your application.
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