Medical Front Office - Patient Service Specialist

Overview Position: Patient Service Specialist Location: 257 S Fair Oaks Ave Suite 120, Pasadena CA 91105 Type of Employment: Full-time Schedule: Weekdays, Clinic Hours Compensation: $21.00 - $23.00/hour Role Description When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Minimum Qualifications High School Diploma or GED Insurance Verification Experience Preferred Qualifications Bilingual (English/Spanish Speaking) 1 Year of Medical Office Experience Healthcare experience #J-18808-Ljbffr