Water Mitigation Project Manager

Water/Fire/Mold Mitigation Project Manager
Full-Time Position

Join a fast-paced restoration team where your leadership, project management, and emergency response expertise make a direct impact. We are seeking an experienced Water/Fire/Mold Mitigation Project Manager to oversee restoration and emergency stabilization projects from initial response through completion.

This role combines field operations, estimating, customer communication, and team leadership. The ideal candidate is organized, responsive, and experienced in insurance-related restoration work.
Position Overview

The Mitigation Project Manager is responsible for managing water/fire/mold mitigation and emergency service projects, including estimating, technician supervision, scheduling, budgeting, and customer relations. This is an on-call position that requires both field and office work to support customers in urgent restoration situations.

Essential Duties & Responsibilities

Responsibilities include, but are not limited to:

• Respond to mitigation and emergency service calls, including urgent service issues
• Coordinate rapid response for new projects and incoming losses
• Scope and assess new projects for estimating purposes
• Manage water/fire/mold restoration projects from start to finish
• Prepare estimates using Xactimate, Symbility, or similar estimating platforms
• Track project milestones, dates, and documentation through internal and external systems
• Communicate professionally with insurance adjusters, property owners, and other decision-makers
• Negotiate estimates with insurance carriers, TPAs, and third-party reviewers
• Oversee project budgeting, invoicing, and collections
• Manage subcontractors and review/approve invoices
• Ensure projects are completed efficiently, safely, and to company standards

Supervisory Responsibilities

• Hire, train, and mentor Mitigation & Emergency Service Technicians
• Supervise field technicians and daily operations
• Promote accountability, safety, and quality workmanship
• Assist with scheduling and workforce coordination

Qualifications & Skills

Preferred qualifications include:

• Experience in water mitigation, restoration, or emergency services management
• Knowledge of insurance restoration processes and estimating software
• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Ability to manage multiple projects in a fast-paced environment
• Strong organizational and problem-solving skills
• Valid driver's license and clean driving record preferred
• IICRC certifications are a plus

What We Offer

• Competitive salary
• Company vehicle and technology tools
• Opportunities for growth and advancement
• Supportive team environment
• Ongoing training and professional development

Ready to Lead Restoration Projects That Matter?

Apply today and become part of a team dedicated to helping customers recover quickly and professionally during challenging situations.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE :


High School Diploma

3+ years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS :


Must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Demonstrate the ability to write routine reports and correspondence. Possess the ability to speak effectively to customers and/or employees of the organization.

COMPUTER SKILLS :


To perform this job successfully, an individual should be familiar with software like Microsoft Office Suite (Excel, Word, Outlook, etc.).

REASONING ABILITY:


Possess the ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL REQUIREMENTS:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl and smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

While performing the duties of this job, the employee is regularly required to visit project sites that have incurred catastrophic damage from fire, water, or storm damage. The job could call for accessing roofs, making necessary the ability to carry a 40' ladder from the truck and set it up at the roof line of the associated property. The employee must be able to carry a minimum weight of 50 pounds for the purpose of getting material to a specific place on the project site.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts and being in high, precarious places. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Appropriate safety equipment is furnished.