Administrative Support Specialist

Administrative Support Specialist Location: Nashville, TN Join us in our mission to make government work better. Role Snapshot The Administrative Support Specialist provides essential administrative and customer service support to Local Government Audit operations. This role supports audit report processing, professional certification programs (CMFO/CCFO), internal office functions, and daily operational needs. The specialist plays a key role in keeping workflows efficient, documents accurate, and stakeholders well-supported, contributing to the office's commitment to accountability and service excellence. Why You'll Love This Job • Meaningful work that supports government transparency and accountability • Flexible schedules and a standard 37.5-hour workweek • Opportunities for professional growth and skill development • Collaborative and supportive team environment • Comprehensive benefits and strong work-life balance What You'll Do • Provide helpful and professional customer service to the public, employees, and other government entities (in person and by phone) • Assist with preparing audit reports, including formatting, editing, printing, publishing, and posting online • Support CMFO and CCFO program administration, including awarding certificates, tracking CPE, processing reimbursements, assisting with annual events, and providing participant support • Receive, sort, and distribute mail for the division • Maintain appointment calendars for office staff • Screen, direct, and route incoming calls and visitors • Contact vendors for price quotes, reservations, and meeting support • Ensure contracted audit reports meet ADA accessibility requirements and searchable tagging standards • Identify and recommend workflow and process improvements • Communicate clearly with leadership, team members, and customers • Perform other duties as assigned What We're Looking For - High school diploma or equivalent (Associate's degree preferred) - Experience in administrative or business environments preferred - Proficiency with computers, office equipment, Microsoft Office, and Adobe - Ability to learn and adapt to new software and technology systems - Strong verbal and written communication skills - Strong organization, attention to detail, and professionalism Other combinations of education and experience, if equivalent, may qualify an applicant for consideration. Logistics • Travel: Minimal; mostly occasional for program-related needs • Compensation: Competitive salary and benefits including annual and sick leave, insurance plans, pension, 401(k), college fee waivers, and flexible schedules About the Office The Office of the Tennessee Comptroller of the Treasury audits state and local government entities and oversees financial and administrative operations of state government. We are nationally recognized for professionalism and accountability and strive every day to make government work better. We are proud to be a Top Workplace and support an environment where employees are encouraged to grow, collaborate, and lead. Learn more at Equal Opportunity Employer We are committed to fair and equal employment opportunities and maintaining a workplace free of discrimination and harassment. We prohibit discrimination based on race, color, national origin, age, sex, sexual orientation, gender identity, pregnancy, religion, disability, veteran status, or any category protected by law. NOTICE This position requires a criminal background check. You may be required to provide information about your criminal history to be considered for this position. Texting TOS and Privacy Policy: Message type: informational; you will receive text messages regarding your application and potentially regarding interview scheduling. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at View email address on click.appcast.io. Message frequency will vary depending on the application process. Carriers are not liable for delayed or undelivered messages. Msg & data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy below. Privacy Policy: We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Tennessee State Government