Administrative & Office Coordinator

Administrative & Office Coordinator

About

Alto is a leading fintech platform revolutionizing how individuals invest in alternative assets through tax-advantaged retirement accounts. Our self-directed IRA platform empowers individuals to access and allocate to private alternative investment markets (e.g. private credit, real estate, venture capital, etc.) traditionally reserved for institutions. We accomplish all of this in a modern, digital-first experience. 

As an organization on a mission to reduce barriers to entry for individuals looking to grow personal wealth while simultaneously transforming the process of alternative investments, it requires a unique team of like-minded individuals sharing core values and principles to accomplish our goals. We are confident, optimistic, thoughtful and agile in our approach to business and to each other. We center around 5 shared values: What if we did, Get it done, Speed wins, Trust and be trustworthy, and laugh.

Role Overview

We are looking for a proactive, organized, and dependable Administrative & Office Coordinator to help keep our day-to-day Nashville office operations running smoothly while providing administrative support to the Manager of People & Executive Operations. This role is ideal for someone who enjoys creating order, anticipating needs, and making sure the details are handled. The right person will be resourceful, service-oriented, comfortable working independently, and willing to jump in wherever needed to support the team.

Responsibilities

Office & Administrative Operations

• Manage day-to-day office operations, including supplies, vendors, maintenance needs, deliveries, parking, and workplace services.
• Coordinate mail, shipping, document processing, check deposits, filing, and recordkeeping.
• Maintain organized office spaces, storage areas, supplies, and company inventory.
• Provide administrative support, including scheduling, research, document preparation, reservations, and special projects.

Employee & Team Support

• Support new-hire onboarding and employee offboarding logistics, including workspace preparation, office access, parking, and swag.
• Assist with employee and team needs to help create an organized, welcoming, and positive workplace experience.
• Coordinate office lunches, hotel accommodations, meetings, and other team logistics as needed.

Events, Swag & Company Support

• Assist with company events, team gatherings, offsites, and other employee activities.
• Manage company and new-hire swag inventory, ordering, distribution, and shipping.
• Partner with Marketing to coordinate conference and event materials, including shipping and returns.

Operational Support

• Maintain administrative trackers, vendor information, office documentation, and operational processes.
• Proactively identify administrative and office needs and follow through to resolution.
• Handle confidential employee, executive, financial, and company information with discretion.
• Support additional administrative, People, and Executive Operations priorities as business needs evolve.

Capabilities and Skills

The work that we do is valuable, but so is how we do it. The ideal candidate for this role will need to be:

• Highly organized with strong attention to detail and follow-through.
• Proactive, resourceful, and comfortable taking ownership.
• Possess strong written and verbal communication skills.
• Have the ability to prioritize and manage multiple responsibilities.
• Professional, dependable, and service-oriented.
• Possess strong judgment and discretion when handling confidential information.
• Comfortable learning new systems and technology.
• Collaborative and willing to pitch in wherever needed.
• Experienced in administrative, office coordination, and team support.

Compensation and Benefits

• Salary starts at $55,000 per year
• Equity offering in a late stage startup
• Flexible PTO and Observed Company holidays every month
• Benefits package offering with company paid support depending on plan levels and selection
• Growth and development opportunities within the role and in the organization

This is a full-time, hybrid position in our Nashville office with standard working hours of 8:00 AM–5:00 PM. The Administrative & Office Coordinator is expected to work from the Nashville office four days per week, with Fridays generally worked remotely. The individual will be responsible to briefly come into the office on Fridays to check and process mail, checks, and other time-sensitive items as needed. Additional flexibility may occasionally be required for company events, deliveries, meetings, or other business needs.