Shipping & Receiving Clerk

Shipping & Receiving Clerk

Team JAS, Inc. is looking for a Shipping & Receiving Clerk to join our team. The Shipping & Receiving Clerk will perform order fulfillment, packaging, receiving, and shipment duties for boxes and materials. Duties include: receiving purchase orders, organizing inventory for easy retrieval as new orders come in, reviewing incoming and outgoing shipment schedules to maintain productive operations, documenting damages to inventory, and ensuring the accuracy of packaging products.

Primary Responsibilities

• Receive, inspect, and store incoming materials and parts in accordance with ASA-100 quality standards, ensuring accuracy and proper handling of all items.
• Perform quality control inspections on goods being received and shipped in accordance with ASA-100 quality program.
• Answer inquiries about stored inventory, quantities, conditions, certifications, and requests for photographs, for various stakeholders.
• Verify that packing slips, invoices, and shipment documentation match the corresponding ship orders, including confirming part numbers, quantities, and values.
• Coordinate logistics for large or high-volume shipments, ensuring adequate storage space is available and organizing inventory placement for efficient retrieval.
• Package and prepare products for return to vendors, completing and processing all necessary return documentation and maintaining accurate records.
• Inspect all incoming and outgoing shipments to confirm items are undamaged, properly packaged, and meet company and industry standards before acceptance or dispatch.
• Identify, troubleshoot, and resolve issues related to shipping, inventory discrepancies, and receiving challenges, collaborating with team members and management as needed.
• Ensure compliance with environmental management systems, and safety protocols during all shipping, receiving, and inventory handling processes.
• Maintain accurate and organized records of incoming and outgoing shipments, inventory transfers, and any discrepancies or issues, in alignment with ASA-100 documentation requirements.
• Address shipping-related customer complaints and concerns, investigating issues promptly and implementing solutions in coordination with sales and logistics teams.
• Safely move and store merchandise in designated warehouse locations by packaging, lifting, and transporting items as necessary, utilizing forklifts and pallet jacks for heavy or oversized goods.

Required Qualifications:

• High school diploma or equivalent required.
• 1+ years of proven experience in shipping, receiving, or warehouse operations.
• Experience with data entry and maintaining accurate records.
• Familiarity with inventory management systems, shipping software, and standard warehouse procedures.
• Basic computer skills with the ability to accurately complete documentation and maintain records.
• Must be able to stand, walk, bend, and lift items weighing up to 50 pounds as part of regular job duties.

Preferred Qualifications:

• Familiarity with Quality Systems such as ASA-100 and ISO standards.
• Experience in quality inspection, including documentation and material inspection.
• Knowledge of aviation industry standards, including proper parts handling and documentation practices.
• Experience with parcel booking software (e.g., FedEx, UPS, DHL platforms).
• At least 1 years of experience in a warehouse or logistics environment is preferred.

Success Metrics:

• Ensure 100% of delivered goods are received, processed, or issued by the close of each business day.
• 100% of items on the daily ship list must be shipped or appropriately actioned by the end of each business day.
• Process 100% of assigned receiving and transfer transactions by end of day.
• Respond to all transfer requests and part information inquiries within 4 hours.
• Resolve all receiving issues held in SR quarantine within 5 business days.

Ideal Candidate:

The ideal candidate for this role is a dependable, detail-oriented individual with strong organizational skills and a solid understanding of shipping, receiving, and inventory processes. They are known for their reliability consistently showing up on time, staying focused throughout their shift, and following through on responsibilities without constant supervision. This person brings practical knowledge of warehouse operations, including proper packaging, documentation, and inventory management procedures. Familiarity with shipping software, basic computer skills, and the ability to maintain accurate records are essential. Experience working with quality systems and a background in the aviation or logistics industry is a plus. Above all, the ideal candidate has a strong work ethic. They take pride in doing the job right the first time, stay proactive in identifying what needs to be done, and work efficiently without cutting corners. They maintain a positive, team-oriented attitude, remain calm under pressure, and are eager to learn and grow within the company.

Benefits:

• *** FREE *** Employee Health Insurance
• Company-Sponsored Basic Life and Accidental Death Insurance
• Company-Sponsored Long-Term Disability
• Company-Sponsored Short-Term Disability
• Dental Insurance
• Vision Insurance
• Competitive PTO Plan
• 6% Full Matching 401k Plan
• Parental Leave
• Paid Company Holidays
• Floating Holidays

About Team JAS, Inc:

Established in 1986, Team JAS is an Aerospace Company specializing in the support of Twin Otter aircraft. For over 30 years, we are proud to be the solutions company worldwide for Twin Otter parts, repair, maintenance, overhaul, and FAA-PMA approved manufacturing.

The Team JAS Repair Station is FAA Certified (#YJAR8401), EASA Certified (EASA.145.6700), and is also a Viking Air Factory Endorsed Component Center. Our 33,000 square foot facility is in Jacksonville, Florida, and houses our inventory, shipping & receiving department, our 145-component repair station, and our PMA/engineering department.

Our most valuable resource is our people! We believe that employee satisfaction starts with creating a supportive environment where every employee feels welcome. We prioritize our employees and believe in a culture rooted in collaboration, inspiration, and growth. We pride ourselves on creating a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

We welcome you to think about Team JAS, Inc. for the next step in your career! Let's achieve great things together!

Team JAS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.