Tech Support Manager: Lead Teams & Escalations
Litera Group
A leading legal technology firm in Raleigh, NC seeks a Manager, Technical Support to lead a team of Support Engineers. The successful candidate will ensure high-quality customer outcomes and manage escalations efficiently. Candidates should have over 5 years of experience in technical support and proven leadership abilities. Benefits include health insurance and career growth opportunities, fostering a supportive, dynamic workplace culture. #J-18808-Ljbffr Litera Group
- FREEDOM SOLUTIONS GR is seeking a Manager, Technical Support to lead a team of Technical Support Engineers in Raleigh, NC. The role involves ensuring... ...Litera's products. Responsibilities include managing escalations, overseeing daily operations, and fostering a strong team...Suggested
$53k - $71k
...Are you looking for a leadership opportunity where you can support an amazing team of professionals while providing therapeutic interventions in... ...Port Health is hiring a Community Support Team (CST)-Team Lead . This role offers a flexible schedule working partly remote...SuggestedWork at officeRemote workMonday to FridayFlexible hours- ...currently seeking a motivated and passionate Peer Support Specialist - Case Manager to join our dynamic team. If you're looking for an opportunity to make a difference... ...Treatment program, Community Paramedics, Hospital, LEAD, CoC clients, or other community partners. The...SuggestedFull timeLocal area
$53k - $71k
Easterseals PORT Health in Raleigh is seeking a Community Support Team (CST)-Team Lead to provide clinical guidance, oversee clinicians, and deliver therapy directly to clients. You will work in flexible environments, combining remote opportunities with community work....SuggestedRemote jobFlexible hours$59k
...Community Support Team (CST) Lead - Wake County Full or provisional licensure required! Join a supportive team who values Compassion... ...role has many elements including but not limited to: staff management and development, direct client care/clinical,...SuggestedHourly payFull timeTemporary workWork at officeFlexible hours$53k - $71k
Porthealth is looking for a Community Support Team (CST)-Team Lead to support professionals in providing therapeutic interventions to adults with mental health or substance-use issues. This position offers a flexible schedule, partly remote work, and clinical guidance...Remote workFlexible hours- ...THE POSITION Collections Team Lead is responsible for the daily... ...responsible for proactively managing delinquent accounts by contacting... ...are responsible for primary support of all incoming and outgoing... ...primary support for all escalated calls and membership concerns...Full timeWork at office
- ...mission to be the world’s leading manufacturer of... ...in 2014, our dedicated team has built a world‑class... .... Serve as the first escalation point for order discrepancies... ...leadership to support on‑time shipments. Train... ...with warehouse management systems and Microsoft...Hourly payTemporary workWork at officeRelocation packageFlexible hours
- AI-Native Service Desk Manager About the Role We're... ...fundamentals but is excited to lead a desk where autonomous... ...to orchestration, escalation design, and continuous... ...Manage and develop a team of service desk engineers... ...in service desk or IT support, with 2+ years managing...Shift work3 days per week
- ...results-driven System Administrator Team Lead who is responsible for supervising and managing the daily operations,... ...complex Data Center environment supporting NIEHS mission‑critical services... ...Provide technical leadership and escalation support for complex system issues...Local area
- A leading healthcare organization in Raleigh, North Carolina, is looking for an experienced Medical Scheduling... ...involves overseeing a centralized scheduling team of about 30 staff members. Responsibilities include managing call center operations, driving performance through...
- ...a supervisor for the Meat/Seafood Department. The role involves managing up to 15 associates, assisting in training, and ensuring compliance... ...to lift heavy items and work in various conditions. Join our team and enhance customer satisfaction and sales! #J-18808-Ljbffr Harristeeter
$139.4k - $291.8k
...Gigascale Construction Cost Manager Lead (OCI) provides end-to-end cost... ...a cost controls function and team, establishing standardized processes... ...linkage, and negotiation support. Partner with contracts/... ...and labor indices; assess escalation exposure and recommend mitigation...Contract workTemporary workRemote workWork from homeFlexible hoursShift work$67.9k - $132.5k
...receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and... ...tier support and other IT teams and taking customer calls... ...leadership experience (team lead or supervisor) in a...Contract workWork at officeShift work$22 - $26 per hour
..., a global leader in thermal management, mission-critical building systems... ...services and an industry-leading field organization, we... ...cross-training opportunities, supported by our outstanding internal resources... ...and collaborative team environment. Dedication to...Hourly pay$96k - $205.25k
...utilities and cities to manage energy and water. We create... ...is seeking a Technical Support & Solutions Manager to build, lead, and elevate our enterprise... ..., and global support teams to drive timely issue resolution... ...acting as a consultative escalation point-not an...- ...Team Leader Opportunity At CAVA At CAVA, we love what we do,... ...Generosity First, Always: We lead with kindness. Our best work happens... ...in our restaurants. TLs support performance success in partnership... ...with our Assistant General Managers and General Managers by leading...Local areaShift work
$96k - $205.25k
...Role Itron is looking for a Technical Support & Solutions Manager to build, lead, and elevate our enterprise support... ...SLAs, severity classifications, escalation paths, and communication frameworks... ...long‑term technical support contact. Team Leadership & Global Operations :...- ...the Raleigh, NC area, has a need for a Team Lead in Radiology to join their team. The shift... ...Radiology Team Lead plays a key role in supporting the daily workflow of the diagnostic... ...point person for staff when supervisors or managers are not present, ensuring consistent operations...Full timeMonday to FridayShift work
$55k - $68k
...passionate Intensive In-Home (IIH) Mental Health Therapist/Team Lead to provide clinical leadership and support to a dedicated team delivering community-based... ...-based services. Skills: leadership and team management, clinical expertise, organizational abilities,...Full timeRelocation package$22 - $32 per hour
...passionate about. JOB SUMMARY As a Senior Technologist / Team Lead in Raleigh, NC, you will provide daily direction and operational... ...of activities of the assigned group through hands-on technical support and delegation Act as team leader for designated area,...Contract workLocal areaWorldwideFlexible hours$12 - $24.33 per hour
...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the...Part timeFlexible hoursAfternoon shift$54k - $59k
...and desire to work with our target consumer populations, but also supports and is committed to the implementation and sustainability of... ...youth served provide clinical expertise and guidance to IIH Team members supervise IIH Team members assist with implementing...Full timeWork from home- ...Team Lead Share by Email Share on LinkedIn Share on X ( Share on Facebook Careers... ...re looking for: You want benefits. We support you with a minimum 50% childcare discount... ...in your care. Take the lead on classroom management and curriculum implementation. Classroom...Local areaImmediate startFlexible hoursWeekend work
$26.44 per hour
...Crisis Response Team Lead - Full Time Full or provisional licensure required! Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope... ...law enforcement, EMS, community providers, managed care orgs, and social service agencies...Hourly payFull timeTemporary workPart timeWork at office$57.81k - $77.9k
...array of behavioral health services and supports for people of all ages with varying... ...a full-time Community Support Team (CST) Professional Team Lead to join our team. In this role, you... ...guide service delivery. Monitor and manage symptoms through psycho-education and...Full timeTemporary work$79.4k
...Position Overview The Field Office Support Lead manages field IT support operations to ensure... ...network issues while serving as the primary escalation point for complex incidents. This... ...technicians, service desk, and engineering teams to resolve incidents and prevent...Contract workWork experience placementWork at officeLocal areaRemote work$25 - $42 per hour
...our technical excellence and leading innovations, and for making a... ...day at NTT DATA The Senior Team Lead, Network Field Cabling Installation is a developing management role, responsible for leading... ...network cabling infrastructure to support the organization's IT and...Hourly payTemporary workRemote workFlexible hours- ...engine of a growing AI team, shipping production agents... ...on the squad. You lead by example, and your team... ...and Grow AI Engineers: Manage a team of AI Engineers,... ..., whether as a formal tech lead, engineering manager... ...paid volunteer time to support nonprofit causes. Great...Work at office
- ProducePay is seeking an Enterprise Support Specialist based in Raleigh, NC to provide technical support to strategic customers. This role collaborates with multiple teams and handles complex escalations, ensuring an exceptional customer experience. The ideal candidate...
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