Tech Support Manager: Lead Teams & Escalations
Litera Group
A leading legal technology firm in Raleigh, NC seeks a Manager, Technical Support to lead a team of Support Engineers. The successful candidate will ensure high-quality customer outcomes and manage escalations efficiently. Candidates should have over 5 years of experience in technical support and proven leadership abilities. Benefits include health insurance and career growth opportunities, fostering a supportive, dynamic workplace culture. #J-18808-Ljbffr Litera Group
Vacancy posted 5 days ago
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