People Operations Coordinator

Job Description

Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

ABOUT THE ROLE

The People Operations Coordinator owns the day to day execution of core HR processes across the employee lifecycle. You'll manage new hire onboarding in Paylocity from offer acceptance through Day 1 readiness, coordinate system access with IT, and process employee changes while keeping HR data accurate and audit ready. You'll also serve as a first point of contact in the HR inbox, support leave of absence tracking, and manage offboarding from separation paperwork through equipment recovery. Along the way, you'll help identify and implement improvements to our HR processes and documentation.

We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!

HOW YOU'LL BE REWARDED

At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals.

• Base Salary: $23 - $25 hourly

WHAT YOU'LL DO

Onboarding & New Hire Experience

• Own the new hire onboarding process end to end in Paylocity, from offer acceptance through Day 1 readiness
• Coordinate system access setup with IT and track completion across all onboarding checklists
• Serve as the primary point of contact for new hires during pre-boarding, answering questions and resolving issues in real time

HR Systems & Data Integrity

• Process Employee Change of Status Forms and own data accuracy across Paylocity
• Audit employee files and HRIS records regularly to catch and correct discrepancies before they become compliance issues
• Maintain compliance tracking for I-9s, background checks, and certification renewals, escalating gaps proactively

Employee Support & Coordination

• Manage the HR inbox as a first point of triage, resolving routine requests directly and routing complex issues to the HR Business Partner or Representative
• Support leave of absence administration by tracking documentation and coordinating return to work logistics
• Act as a liaison between employees, managers, and the broader People Operations team on day to day HR questions

Offboarding

• Manage the offboarding process, including separation paperwork, system access removal, and equipment recovery
• Conduct exit interviews and summarize themes for the People Operations team

Process & Project Support

• Identify and help implement improvements to HR processes and documentation
• Support People Operations projects and company events as needed

WHAT YOU'LL NEED TO SUCCEED

Must-Haves

• 2+ years of HR or People Operations experience, ideally in a coordinator or generalist support capacity
• Hands-on experience with HRIS systems (Paylocity strongly preferred)
• Strong working knowledge of onboarding, offboarding, and employee lifecycle processes
• Excellent organizational skills with the ability to manage multiple priorities and deadlines independently
• Strong written and verbal communication skills
• Discretion and sound judgment when handling confidential employee information
• Proficiency in Microsoft Office Suite and/or Google Workspace

Nice-to-Haves

• Experience supporting benefits administration or leave of absence processes
• Working knowledge of California employment laws and compliance requirements
• Experience with e-Verify and I-9 administration
• HR certification or relevant coursework

We understand potential comes in many forms. Even if you don't check every box, we encourage you to apply. We consider all qualified candidates.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

• Medical, Dental, and Vision Insurance (starting after 60 days)
• Paid Time Off 
• 401(k) retirement plan with company match
• Professional Development Program to support your growth
• Access to our on-site gym and gaming lounge
• Catered team lunches every Friday
• Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. 

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.