Customer Service Specialist

Customer Service SpecialistAt Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.Job DescriptionProperty Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.ResponsibilitiesRespond promptly and professionally to customer inquiries via phone, email, and internal ticketing systemsResolve customer concerns and issues with accuracy and efficiencyMaintain a thorough knowledge of our property offerings and processesDocument interactions, feedback, and resolutions in company systemsCollaborate with internal departments to ensure a seamless customer experienceAssist with administrative tasks related to client accounts and support requestsQualificationsHigh school diploma or equivalent (Associate or Bachelor's degree preferred). 2+ years of experience in a customer service role, preferably in real estate or a professional services environment. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Proficiency in Microsoft Office and CRM systems. Ability to work independently and manage multiple priorities.Additional InformationCompetitive salary: $59,000 - $66,000 annuallyOpportunities for professional development and internal advancementComprehensive training and onboarding supportHealth, dental, and vision insurancePaid time off and holidaysA dynamic and collaborative team environment