ITSM Manager - Onsite
The Dignify Solutions LLC
- Demonstrated ServiceNow experience as a platform owner, ITSM lead, or lead administrator in an enterprise environment.
- Hands-on knowledge of ServiceNow ITSM and CMDB sufficient to guide technical and process decisions.
- Strong understanding of ITIL principles and service management best practices.
- Experience leading teams and/or vendors delivering ITSM and ServiceNow services.
- Strong stakeholder management, communication, and leadership skills.
- ITIL v4 certification.
- ServiceNow certifications (System Administrator, Application Developer, or Implementation Specialist).
- Experience deploying or scaling ServiceNow in a global or multinational organization.
- Familiarity with infrastructure technologies, cloud environments, and enterprise integrations.
Vacancy posted 1 day ago
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