Senior Tech Support Specialist
Virtual Vocations Inc
Providing technical support to internal and external customers, the full-time Senior Tech Support Specialist will troubleshoot Help Desk requests, manage hardware and software installations, and educate end-users, all while working remotely within the U.S. Key responsibilities: Receive, troubleshoot, and respond to Help Desk requests in a 24/7 environment Set up and maintain hardware and software, including desktops, laptops, and peripherals Monitor inventory levels of hardware and submit requests for equipment as needed Required qualifications: High School Diploma/GED 1+ years of experience working in an IT field 6+ months of experience with Microsoft Office products Ability to obtain a security clearance Typing speed of 50-70 WPM for standard technical support Virtual Vocations Inc
Vacancy posted 1 day ago
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