HR Operations Specialist II

HR Operations Specialist

The HR Operations Specialist works under the supervision of the Sr. Manager, HR Operations. This position is responsible for staffing the HR reception desk, troubleshooting and supporting employee transactions in Workday HCM. Acts as a point of contact for employee support requests and assists with assigning and triaging HR email box. This role will have the opportunity to work partially at our campus and remotely.

Responsibilities

Support day-to-day end user Tier 1 and II transactions.

Provide I-9 verification and assist with employee onboarding.

Staff the HR front desk/reception.

Support Fred Hutch by responding to employee questions answering questions regarding the policies and procedures of each organization.

Review incoming forms for accuracy, process, and archive into electronic system.

Answer multi-line phones.

Respond to and appropriately direct ad hoc customer requests for forms, data, etc.

Maintain confidentiality regarding employee and applicant information.

Perform other duties as assigned or requested.

Qualifications

MINIMUM QUALIFICATIONS:

High school diploma or GED

Minimum of two years general office experience or exposure to customer service methodology and practice required

Basic computer experience including word processing, spreadsheets, and database

Exceptional customer service skills required

Must be detail oriented and demonstrate experience managing multiple tasks simultaneously

Must be able to take initiative with workload and know how to prioritize work

Must be able to work in a team environment being flexible, positive, approachable, and have strong interpersonal communication skill

PREFERRED QUALIFICATIONS:

1 year of previous experience in Human Resources Department

Knowledge and experience with Workday HCM

The hourly pay range for this position is from $27.01 to $38.45 and pay offered will be based on experience and qualifications. Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position. Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), and paid holidays (13 days per year), and paid parental leave (up to 4 weeks).

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at View email address on click.appcast.io or by calling View phone number on click.appcast.io.

Fred Hutchinson Cancer Center