Federal Work Study - Residence Life

Student Housing Office Assistant

The Student Housing Office is looking for an outgoing and reliable student to help manage the front desk of our office. As a federal work study student assistant, the student in this position will be the first point of contact for visitors/future residents, our residents, parents plus other GGC employees. This student needs to represent the mission of our office with a professional demeanor at all times. The student holding this position reports to the Housing Assignment Coordinator of Student Housing.

Perform reception duties Conduct residence hall tours as required Solve resident/parent issues via phone, email and in person Help plan and execute events Assist professional staff with tasks and projects Perform other duties as assigned

Must have a Federal Work Study award. Must be currently enrolled in a minimum of 6 credit hours, and if living in Student Housing, must currently be enrolled in 12 credit hours. Must be in good academic standing and maintain good academic standing for the duration of employment. Must be in good conduct standing with Georgia Gwinnett College and maintain good conduct for the duration of employment. Able to handle confidential information. Strong analytical and customer service skills and the ability to prioritize effectively.

Excellent verbal and written communication skills. Ability to professionally interact with families and professional staff members. Applicant must demonstrate a working knowledge of Microsoft Office products. Customer service skills that include the ability to interact with prospective residents and parents on the telephone in a polite and conversational manner.