Program Manager

Program Manager - NetworkingNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Program Manager to join our team in Baltimore, Maryland (US-MD), United States (US).Position OverviewNTT DATA seeks a seasoned Program Manager to lead large-scale networking and fiber infrastructure programs within our Public Sector SLED practice. This role requires deep expertise in managing service provider networks and delivering complex IT programs across geographically dispersed environments.Key ResponsibilitiesDirect and oversee end-to-end program delivery for networking and fiber initiatives.Manage service provider networks supporting 100+ locations and a network supporting 10,000+ individuals, ensuring high availability and compliance.Develop program plans, budgets, and schedules aligned with client objectives and regulatory requirements.Lead cross-functional teams and vendors to deliver projects on time and within budget.Implement risk management strategies and maintain executive-level reporting on KPIs and financials.Facilitating State agency and Master Contractor discussions/meetingsIdentifying critical paths, tasks, dates, testing, and acceptance criteriaEnsuring the application of State System Development Life Cycle (SDLC) standards.Providing solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels)Required Qualifications10+ years of project and program management experience in IT infrastructure.5+ years managing service provider networks supporting 100+ locations and a network supporting 10,000 individuals.Specialized Experience: The proposed candidate must demonstrate at least eight (8) years of experience managing complex IT development projects and/or programs, similar to that described in the Statement of Work.Candidates must possess a Project Management Professional (PMP) certification from the Project Management Institute (PMI).This individual must also have experience in a leadership role for at least three (3) successful projects and/or programs with an organizational change management component that involve working with stakeholder groups across the organization.The candidate must possess at least five (5) years of experience using PMI's Project Management Body of Knowledge (PMBoK) methodologies and artifacts.Bachelor's degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or a related discipline.Preferred Skills & ExpertiseProgram Management ExcellenceProven ability to manage multi-million-dollar IT programs with complex dependencies.Expertise in governance frameworks (PMO standards, ITIL, COBIT).Strong experience in vendor and contract management for large-scale network and fiber deployments.Networking & Fiber SpecializationStrong technical background in networking technologies (LAN/WAN, SD-WAN, MPLS) and fiber infrastructure.Deep knowledge of network design, network engineering, installation, and ongoing maintenance.Familiarity with network architecture, routing protocols, and security standards.Experience with SD-WAN, MPLS, and cloud networking solutions.Experience Managing a Network Operations Center (NOC).Public Sector & ComplianceUnderstanding of state/local government procurement processes and compliance requirements.Ability to navigate regulatory frameworks for public sector IT projects.Preferred CertificationsPMP (Project Management Professional) – PMIPgMP (Program Management Professional) – PMIITIL 4 Foundation or higherCisco Certified Network Professional (CCNP) or equivalentCertified ScrumMaster (CSM) for Agile environmentsWork Environment & TravelHybrid or on-site work depending on client requirements. Occasional travel to client sites for installation, testing, or project coordination.Why Join NTT DATA Public Sector SLED?Work on mission-critical projects impacting public services.Collaborate with industry-leading experts and cutting-edge technologies.Competitive compensation, benefits, and career growth opportunities.