Dining Restaurant Manager

Job Description

Job Description

Job Description:

The Dining Restaurant Manager supervises and coordinates activities of associates engaged in Sheffields and Seasons Dining Rooms and Hermans and to ensure satisfaction, consistency, timeliness, quality and efficient service. Monitors safety and sanitation in the Dining Rooms.

Responsibilities:

• Monitors food quality, temperatures, portion control, resident dining room meal times, substitution logs, resident confidentiality and regulatory compliance.

• Works with the Restaurant Manager, Nutrition Services Manager and the Executive Chef to ensure proper production needs for all of the dining venues are met and able to input information into the Geri Menu.

• Maintains with Dining Services, office assistance, updating resident profiles and other information into the Geri Menu program.

• Implements program services plan to improve services, quality and satisfaction of all service areas.

• Responsible for completing scheduling, based upon the budget. Adjust schedule as needed for call-offs and benefits time, maintain a log book to adhere to Encore Village point system. 

• Responsible for conducting daily associate stand up meetings to review menus and other resident information dealing with meal service.

• Coordinates with the Nutrition Services Manager and Executive Chef to implement monthly specials and assists with quarterly demo cooking events. 

• Conducts daily resident dining room rounds during meal service in the dining rooms, to ensure IDPH and other regulatory compliance.

• Works with Restaurant Manager, Nutrition Services Manager and Executive Chef to implement systems and training programs to provide a safe working environment.

• Implements, revises and maintains proper work routines for all serving positions. 

• Solicits resident and associate feedback and suggestions regarding services. Work with the Dining and Nutrition Managers and Executive Chef to respond to resident complaints or concerns.

• Attend monthly Resident Food Committee Meetings to include demonstration of new food items.

• Assists with recommendations and maintains a proactive human resources function to ensure associate motivation, training and development.

• Participates in training programs to provide a safe working environment. Complies with all OSHA regulations and other local, state and federal regulations.

• Maintains compliance to regulatory standards of food safety and sanitation.

• Maintains Illinois State Food Sanitation License.

• BASSET Certification

• Performs all other related duties.

Qualifications/Requirements:

• This position requires Safety and Sanitation Certification, Certified Dietary Manager, or currently in a program to obtain certification or an Associate Degree.

• 2-3 years in supervisory experience within the resident service area or hospitality industry.

Knowledge, Skills & Abilities:

• Ability to communicate (both verbal and written) effectively with residents/client, customers of client and support staff.

• Able to input data into Geri Menu, and familiar with Excel and Word software.

• Requires management and leadership skills in addition to good planning and organization skills.

• Position requires the ability to work with confidential associate, client information.

• Ability to distinguish smells and temperatures.

• Ability to remain calm under stressful situations.

Other Qualifications:

• Must be able to work with ill, disabled elderly, emotionally upset, and at times, hostile people within the facility.

• Ability and willingness to work more than usual hours when needed, possibly during a different shift, weekends or holidays.

• Capable of maintaining regular attendance.

• Capable of performing the responsibilities and essential job functions with or without reasonable accommodation.

• Maintains confidentiality of information.

This organization does not discriminate in hiring or employment on the basis of ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. No question on the application is intended to secure information to be used for such discrimination. This application will be given every consideration, however its receipt does not imply employment for the applicant.