Office Manager

Job Description

Job Description

About the Role:

Window World of the Hudson Valley is looking for a motivated and organized Office Manager to keep our operations running smoothly in Wappinger Falls, NY. This is a key role at the heart of our business, where you'll be the go-to person for keeping our team, customers, and processes aligned. If you thrive in a fast-paced environment and love bringing order to a busy office, we want to hear from you!

Responsibilities:

• Oversee day-to-day office operations and administrative functions
• Manage scheduling, appointments, and calendars for staff and leadership
• Handle customer inquiries, follow-ups, and correspondence via phone and email
• Manage inventories of supplies in office and warehouse
• Occasional driving to jobsites, pick up permits, notarize paperwork
• Process invoices, purchase orders, and assist with basic bookkeeping and billing
• Maintain organized filing systems, records, and office documentation
• Coordinate with installation crews, sales staff, and vendors to ensure smooth project flow
• Order and manage office supplies and equipment inventory
• Support HR functions such as onboarding, employee records, and payroll coordination
• Occasional off-hours required to communicate with team and customers
• Representation at local Home Shows and Company Events 

Requirements:

• 2+ years of office management or administrative experience
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent communication and customer service skills
• Highly organized with strong attention to detail and time management
• Experience with bookkeeping or accounting software (QuickBooks a plus)
• Ability to multitask and prioritize in a fast-paced environment
• Self-starter with a proactive, problem-solving mindset
• Must have valid Driver's License and reliable transportation
• Must be able to receive and unload shipments, no lifting restrictions
• Must be able to pass Background Check/Screening
• Availability weekends - Rotating Saturday's and presence at Home Shows/Company Events

About Us:

Window World of the Hudson Valley is a proud local franchise of the nation's largest exterior remodeling company, serving homeowners across the Hudson Valley with top-quality windows, doors, and siding. Our customers love us for our affordable pricing, professional installations, and outstanding service. We've built a team culture rooted in respect, reliability, and a shared commitment to excellence — making this a great place to grow your career.