Lead Security Officer (Armed Qualified)

Job Description

Job Description

About Us

Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry, designing and implementing superior, comprehensive, and cost-effective security programs.

The main goal of every Security Officer is to maintain peace and keep people and places safe. Security Officers serve as the first line of protection for our clients, helping to prevent incidents, provide exceptional customer service, and maintain a secure environment through vigilance, professionalism, and proactive engagement.

What You Will Be Doing

The Security Officer is responsible for maintaining a safe and secure environment by protecting people, property, and assets across assigned client sites. This role requires a dependable professional who can monitor activities, respond appropriately to incidents, enforce security procedures, and provide outstanding customer service. The ideal candidate demonstrates strong observation skills, sound judgment, and a commitment to safety while upholding OSS's standards of professionalism and integrity.

This position serves as the Lead Officer on assigned weekend shifts and must meet all requirements necessary to qualify as an Armed Security Officer. While this position is primarily unarmed, the officer may be assigned armed duties when covering for vacations, call-offs, special events, or other operational needs as directed by the Site Manager or client.

Security Officer Duties and Responsibilities

• Provide a highly visible security presence to deter criminal activity, safety hazards, and policy violations.
• Patrol assigned areas on foot or in a vehicle to ensure the security of personnel, property, and assets.
• Monitor access control points and regulate entry and exit of visitors, employees, and vendors.
• Respond promptly and appropriately to emergencies, alarms, incidents, and calls for service.
• Enforce site-specific policies, procedures, and post orders while maintaining professionalism and sound judgment.
• Observe and report suspicious activities, unsafe conditions, and security concerns.
• Prepare clear, accurate, and timely incident reports, logs, and documentation using company systems.
• Coordinate with management, emergency responders, and law enforcement when necessary.
• Deliver exceptional customer service by assisting visitors, answering questions, and maintaining a professional demeanor at all times.
• Support the safety and security goals of assigned client locations.
• Perform other duties as assigned.

Security Officer Requirements and Qualifications

• Neat and well-groomed appearance.
• Provide a high level of courtesy and customer service.
• Commitment to safety at all times.
• Excellent customer service skills (e.g., courtesy, patience, understanding, etc.).
• Good computer skills, including the following: able to use a keyboard to correctly input information accurately and efficiently into software programs; able to navigate various software applications and the internet/intranet; able to write and send emails; able to restart/reboot computers and printers; possess a reasonable general working knowledge of computers.
• Effectively speak and write the English language.
• Excellent written and oral communication skills, including the proper use of grammar, punctuation, and spelling.
• Work overtime as operational needs require.
• Must meet all requirements necessary to qualify as an Armed Security Officer.
• Must be able to obtain and maintain all required armed licenses, certifications, and training.
• Embody vigilance, diligence, and integrity.
• Authorized to work in the US – We Use E-Verify.

Security Officer Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K, plus matching
• Vacation

#Drug-free workplace

Ohio Support Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Ohio Support Services to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Ohio Support Services also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team View phone number on ziprecruiter.com.

#OSSHP

Saturday - Wednesday: 6AM - 2PM