Technology Specialist

Technology Specialist

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management across diverse industries. Our mission is simple yet powerful: to help make your world a safer place. With a legacy built on trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service.

The Technology Specialist is responsible for the installation, configuration, programming, maintenance, and reliable operation of computer systems and servers. This role includes managing both on-premises and cloud-based environments, ensuring system availability, performance optimization, and providing technical support to end-users. The administrator will be accountable for maintaining core system tools and integrations, as well as performing routine performance tuning and troubleshooting. This position focuses primarily on security-related technologies, including but not limited to Access Control Systems, CCTV Systems, Visitor Management Systems, and Badging Systems. As part of a collaborative team, the role demands strong communication skills and a commitment to cooperative problem-solving in a dynamic work environment. The ideal candidate will bring extensive experience in system administration, a strong aptitude for diagnosing and resolving technical issues, and a proactive approach to maintaining infrastructure stability and reliability.

1. Monitor system performance and ensure high availability and continuity of services.
2. Administer and maintain various security systems including access control, badging, CCTV, visitor management, weapons detection, perimeter detection, and server infrastructure supporting these systems.
3. Perform regular updates to security systems including monthly patching, software and firmware updates.
4. Handle various service requests and projects related to security systems including data exports/custom reports, troubleshooting broken equipment, managing users, and helping design and implement projects.
5. Build, deploy, and troubleshoot computer workstations that support various security systems.
6. Review or create reports to analyze data from various security systems to identify trends and anomalies.
7. Willing to work outside regular business hours, including evenings and weekends, as needed to address critical issues or support maintenance activities.
8. Comfortable operating in high-pressure environments, managing critical systems where downtime may result in significant operational or production impact.
9. Develop and maintain comprehensive documentation for system configurations, procedures, and operational standards.
10. Configure maps, analytics, and alarms for CCTV systems. Set up and maintain analytic learning protocols where appropriate.

Position Requirements

Basic Qualifications :

• Bachelor's Degree in IT or related field from an accredited institution.
• Experience working in a team environment.
• Able to analyze complex data and develop analysis-appropriate conclusions.
• Proven ability to work in a detail-oriented environment.
• Proficient in computer systems and software, including but not limited to Microsoft office Suite and Microsoft operating systems across both server and client environments.
• Proficiency in SQL Server programming.
• Willingness to learn new skills and adapt to evolving technologies and processes.
• Knowledge and experience with any of the following programming languages: PHP, JavaScript, Query, and Node.

Preferred Qualifications:

• 5 years progressively responsible experience administering IT or Security systems (Access Control, CCTV).
• Experienced in operating and managing Avigilon CCTV systems.
• Experienced in the administration of security access control systems, with a preference for Schneider Electric Security Expert or Continuum.
• Experience administering IT related client server and cloud hosted systems.
• Proficient in developing and utilizing web-based interfaces.

Compensation & Benefits

Depending on experience, Securitas will offer $65,000 - $70,000 annually. You'll also receive a great benefit package that includes:

• Medical, dental, vision, and life insurance
• 10 accrued vacation days, 4 personal holidays, 6 sick days
• 401(k) with company match

If you're passionate about technology, curious by nature, and ready to roll up your sleeves to keep critical security systems running, we'd love to hear from you.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.