Vice President, BCM, Americas

Vice President, BCM, AmericasLocation: USA - Dallas-Fort Worth Int Apt, Grapevine, Esters BlvdPosition Summary: Lead the design, governance, and execution of the change for Contract Logistics in North America and LATAM —ensuring successful adoption and value realization for client implementations, WMS application upgrades, migrations, delivery and ongoing support, CIP Program deployments and adoption, operations support, implementation and ongoing CIP engineering, safety, security, quality and sustainability as well as ongoing strategic initiatives. Chairs a BCM standardization focus area globally as head of a cross-regional BCM steering committee establishing annual program focus areas, targets and coordinates progress across regions. The role champions DSV's Enterprise grade services and orchestrates all BCM functional areas to deliver standardized, scalable change that accelerates operational excellence.Essential Duties and Responsibilities:Americas-Specific Accountabilities: Own the Americas change portfolio for strategic programs and client implementations, including mandatory migration programs and priority initiatives (e.g., DC migrations, client system integrations, Americas RP/Cargowrite upgrades). Land the WMS transition strategy and related roadmaps across the Americas, coordinating with global owners and local country teams to sequence cutovers and mitigate operational risk.Regional governance & cadence: Run Americas BCM forums, project boards where necessary, and performance reviews; ensure alignment with Division governance and country execution rhythms.Capability building: Oversee Canada and LATAM BCM teams to ensure consistent use of best practice across BCM functional areas (Project Management & Training; Application & Integration; CIP & Process Optimisation; Process Engineering; Operations & Launch Support, S3HQ) and maintain direct reporting line oversight of the US country team to drive consistent standards and outcomes.Localization at scale: Adapt global methods, communications, training, and readiness approaches to the Americas languages, cultures, and regulations while protecting global standards and success measures.Cross-Regional / Global Responsibilities: Champion DSV's (CL) Enterprise grade services and standards —drive CLPA and enterprise baseline disciplines and integrate with all 6 functional areas. Standardization & methods: Co-develop and enforce global BCM standards, artifacts, and KPIs across regions; align with enterprise frameworks. Functional area orchestration: Ensure seamless handoffs across BCM functional areas (PM & Training, Apps & Integration, CIP, Process Engineering, S3HQ), with clear R&R and escalation paths. Portfolio visibility: Maintain an accurate, risk-aware view of the change portfolio, resourcing, and benefits tracking; feed division-level governance with status, risk/issue, and value realization narratives. Peer alignment: Work with regional BCM heads (APAC, Europe, MEA) to share lessons learned, share resources, and synchronize approaches for global clients and cross-border rollouts.Primary Activities: Change Strategy & Planning: Lead Divisional objectives within the region and manage stakeholders, change impacts, and integrated change plans tied to centralized project/program lifecycles. Communications & Engagement: Craft executive narratives, country toolkits, FAQs, and leader briefing aligned to the Americas needs and global messaging. Governance & Reporting: Drive disciplined reporting (schedule, budget, scope, quality, adoption) across the Americas change portfolio and escalate risks/issues appropriately. Continuous Improvement: Harvest lessons learned across projects and regions; refresh standards and templates; mentor BCM Leads.Success Measures (KPIs): Adoption & Proficiency: % user adoption by role; time-to-proficiency; training completion and effectiveness. Delivery Outcomes: On-time/on-budget implementations; migration cutover success rates; incident severity post-go-live. Value Realization: Achievement of business case benefits (productivity, quality, SLAs); process standardization adherence. Stakeholder Health: Sponsor engagement index; country leadership satisfaction; change network effectiveness. Method Compliance: Utilization of enterprise grade service templates/ standards; audit readiness; reuse of global templates across regions.Required Skills & Competencies: Strategic Orchestration: Thinks portfolio-wide; sequences change to protect operations and customer commitments. Operational Excellence Mindset: Fact-based, metric-driven, continuous improvement orientation. People & Culture: Builds high-performing, diverse teams; fosters open communication and growth. Influence & Partnering: Aligns senior leaders, regional heads, and functional partners on priorities and trade-offs. Resilience & Delivery: Navigates ambiguity; drives complex programs to outcomes. Education & Experience: Bachelor Degree or equivalent combination of education and work experience. Minimum 10 years' experience in a supply chain (warehouse/4walls) role with extensive experience in: New Business Implementations Driving Continual Improvement and Financial Savings in Operations Prior leadership positions directing Senior Leaders Supervisory Responsibilities: Direct report and indirect management. Language Skills: Excellent written and verbal communications skills English (reading, writing, verbal), Spanish highly desired Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile.Work Environment: While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com.