Strategic Account Executive

Strategic Account Executive

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

The Strategic Account Executive (SAE) is responsible for the overall account strategy, renewal outcomes, and executive relationships for a defined portfolio of large, complex employer pharmacy benefit manager clients.

This role is a senior individual contributor position. The SAE leads renewal strategy, guides financial decisions, and serves as a trusted partner to client and consultant stakeholders. The role focuses on judgment, clarity, and data-informed decision-making, not day to day service execution.

Key Responsibilities

Account Strategy & Executive Relationships

• Own the multi-year account strategy for assigned clients.
• Serve as the primary executive-level contact for client leadership.
• Help clients understand options, tradeoffs, and implications of complex pharmacy benefit decisions.

Renewals, Retention & Growth

• Lead renewal strategy and negotiations, in partnership with underwriting, legal and finance.
• Develop and present clear recommendations on pricing, guarantees, and solution design.
• Identify growth opportunities through disciplined financial and strategic evaluation aligned to client goals.
• Leverage analytics platforms and AI-enabled tools to monitor performance and identify risks or opportunities

Financial Leadership

• Maintain working knowledge of account economics, including drug trend, pricing, rebates, and guarantees.
• Interpret financial analyses and explain results clearly to client and internal leaders.
• Balance client value with long-term business sustainability.

Consultant & Market Engagement

• Manage relationships with consultants influencing assigned accounts.
• Represent the organization clearly and professionally in competitive situations.
• Bring relevant market and regulatory considerations into client discussions.

Internal Coordination

• Provide clear direction to internal partners, including Account Executives and functional teams.
• Escalate risks, resourcing needs, or execution issues through established leadership channels.
• Diagnose client pain points and partner across the matrix to drive to solution.

Location & Travel

• U.S.-based role with remote or CVS Health corporate location flexibility
• Up to 40% travel, including overnight and short-notice travel as business needs require

Measures of Success

• Strong client retention with appropriate margins
• Clear, timely, and defensible renewal strategies
• Credible relationships with client and consultant executives
• Effective anticipation and management of financial or strategic risk
• High-quality decision-making that improves long-term client and portfolio outcomes

Ideal Candidate Profile

• Has 7+ years of healthcare or managed care experience, with exposure to large employer accounts
• Has led complex renewals and pricing discussions
• Is comfortable translating financial information into clear recommendations
• Can engage confidently with senior client and consultant stakeholders
• Exercises sound judgment under pressure and ambiguity
• Understands both the economic and operational realities of pharmacy benefit management delivery
• Strong digital and AI fluency, with the ability to apply advanced tools to complex judgment and client decision making

Preferred Qualifications

• Senior-level experience managing large employer or health plan relationships
• Experience in a pharmacy benefit manager sales or service executive role
• Background operating in regulated or policy-influenced healthcare environments

Education

• Bachelor's degree or equivalent experience

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $75,500.00 - $158,304.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.