Front of House Manager

We are seeking a highly motivated and experienced Front of House Manager to join our team in Atlanta. The ideal candidate will possess exceptional leadership skills and a passion for delivering outstanding customer service. As the Front of House Manager, you will be responsible for overseeing all front-of-house operations, ensuring a seamless and memorable experience for every guest.

Key Responsibilities:

• Manage daily front-of-house operations, including staff scheduling, training, and performance management.
• Ensure exceptional service standards are consistently met, fostering a welcoming and professional environment.
• Collaborate with the kitchen team to ensure timely and accurate order fulfillment.
• Handle customer inquiries, feedback, and complaints with a focus on prompt and effective resolution.
• Implement and oversee cleanliness and safety standards within the front-of-house area.
• Monitor inventory levels and coordinate with suppliers to maintain adequate stock of front-of-house supplies.
• Conduct regular staff meetings to communicate updates, expectations, and service goals.
• Develop and implement strategies to enhance guest satisfaction and loyalty.

Qualifications:

• Proven experience as a Front of House Manager or similar role in the hospitality or restaurant industry.
• Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
• Excellent communication and problem-solving abilities.
• Detail-oriented with a commitment to maintaining high standards of service and cleanliness.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in Microsoft Office Suite and familiarity with point-of-sale systems.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and career growth.
• A dynamic and supportive work environment.
• Employee discounts and benefits package.

If you are a dedicated and enthusiastic professional with a passion for hospitality, we invite you to apply for this exciting opportunity. Join our team and contribute to creating memorable experiences for our guests.