Inside Sales Engineer

Job Description

Job Description

RMB Products is seeking an Inside Sales Engineer who drives revenue growth by managing relationships with prospective and established accounts. Based in the office with 10% travel, this role owns inbound and outbound sales support, pipeline management, and cross-functional coordination between engineering, sales, and production teams. This position is designed for an ambitious professional looking for a growth opportunity through expanding their responsibilities & scope.

About RMB: RMB Products is a leader in advanced thermoplastic manufacturing, including rotational molding, additive manufacturing, and custom fabrication. We support aerospace, chemical processing, and industrial customers with high-performance polymer solutions. RMB fosters a culture of technical excellence, continuous improvement, and pride in delivering complex, high-value products.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

This position includes the following essential functions but is not limited to them. Additional duties may be assigned:

• Accurately and timely process incoming RFQs and leads
• Coordinate with external and internal sales, engineering, and operations teams to gather scope information for opportunities and quotations
• Submit quotations to customers and proactively follow-up to track status
• Bridge communication between teams (engineering, sales, operations, customer service) to ensure alignment of customer requirements through order fulfillment
• Maintain and record all sales activities, including pipeline, opportunity status, internal/external communications, and reporting KPIs within required systems
• Identify new business opportunities within existing accounts through proactive outreach and relationship building
• Participate in internal project and new product development meetings to support customer requirements when needed
• Manage customer portals to retrieve RFQs and upload documentation
• Support the sales and leadership team with reporting, forecasting, and sales functions

Qualifications:

Education: Bachelor's Degree in Engineering, Polymer Science or related fields or equivalent experience

Experience:

• New graduate or ~2 years of inside sales, sales support, engineer, or military experience is required

• Manufacturing, aerospace, semiconductor, or technical industries experience preferred

Required Skills:

• Analytical mindset with keen attention to detail to interpret data and drive decisions

• Ability to read and interpret technical drawings & specifications is a plus

• Clear written and verbal communication skills
• Strong customer service orientation and relationship management ability

• Effectively present ideas, requirements, and results to internal & external departments
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Must maintain the confidentiality of all projects, customers, and techniques

• Strong working knowledge of Microsoft Office. CRM experience is a plus

Benefits:

At RMB Products, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work.

RMB Products is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Applicants requiring reasonable accommodation to complete the application process may contact Human Resources.

This position requires access to information subject to the International Traffic in Arms Regulations (ITAR). Employment is contingent upon the applicant being a “U.S. person” as defined by ITAR (22 CFR §120.15), which includes U.S. citizens, lawful permanent residents, refugees, or asylees, as required by U.S. export control laws.