Lab Assistant Generalist

Laboratory Assistant

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for specimen handling and facilitating the workflow in and out of the laboratory, performing various clerical and preprocessing duties, and interacting with others using a variety of communication tools. Performs pre-analytical phase of specimen preparation and must handle biohazardous and infectious material while following proper safety precautions. Works cooperatively with all hospital and laboratory staff, and external clients through verbal and written communications in order to resolve problems, exchange information, receive instructions, establish protocols, and process information concerning patient specimens. Responsible for the accurate pre-analytical processing of laboratory specimens and ensuring delivery of those specimens to the appropriate laboratory section. Includes the handling of biohazardous and infectious material while following proper safety precautions. Also responsible for assisting client services and technical associates in resolving specimen quality and integrity concerns.

Essential Functions

-PATIENT SAFETY: Follows established hospital and departmental precautions and procedures in the performance of all job duties to ensure a safe work environment for patients and others to include as appropriate:

• Demonstrates appropriate hand hygiene. Demonstrates use of two patient identifiers. Demonstrates effective communication "hand offs" between providers, shifts, departments, etc. Demonstrates use of proper precautions including use of appropriate personal protective equipment.
• Is responsible for demonstrating workflow and procedure knowledge with management, co-workers, new employees, inspectors, and visitors.
• Is responsible to and receives direction from the management team, which may consist of the administrator, coordinator, manager, supervisor, or work unit lead.
• Attends and participates in classes, meetings, committees, and other continuing education as appropriate to maintain and enhance professional job knowledge and/or job skills.

Job Responsibilities:

• Verifies that correct specimen and labeling requirements are met for test orders.
• Correctly and accurately registers and labels tubes as appropriate.
• Centrifuges and aliquots specimens according to department policy.
• Sorts, stores, and delivers laboratory specimens by department and specimen requirements, as appropriate.
• Works with medical technologists and client services to resolve specimen problems.
• Answers telephones and provides assistance as needed.
• Works every other weekend and some holidays/flex

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Medical Laboratory Assistant [MLA(ASCP)] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred

Experience

Experience in a hospital Laboratory 3-5 years preferred Internship or equivalent 0-1 year required

Knowledge, Skills and Abilities

- Staff adheres to all I C.A.R.E. Standards.

- Must demonstrate annual CAP competencies in any area that they work.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Schedule: Full-time 40 hours, nights with variable schedule and start times. Position requires rotating weekends and some holidays.

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$18.99 - $28.21/Hourly

Grade

SF1135

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.