Administration Field Service

Field Service Administrator

Responsible for administration of the Field Service group.

Position Responsibilities

• Builds and maintains relationships with customers, manufacturers, and outside sales people as directed
• Maintain Service site on SESCOshare to include:
• Service Requests
• Work project updates
• Upload panel schedules and one lines
• Maintain View email address on click.appcast.io email
• RMA organization
• Create expense reports by project for Field Service Techs to turn over to project administrator
• Inventory management for field service parts
• SESCO Tech Support number, first point of contact
• Maintain knowledge of currently represented products
• Create and distribute final project documents as needed
• Other Duties as assigned by manager

Essential Skills

• Must possess 1 year of experience in construction related field
• Possess excellent communication skills
• Must be able to multi-task and be detail oriented
• Excellent follow-up skills required
• Must be proficient in Word, Excel, Outlook, internet research, and BlueBeam experience a plus
• Travel to factories as needed for product training