Business Development Manager

Company Description Zipscale Fulfillment is an e-commerce fulfillment specializing in fast, 1-day order fulfillment. Headquartered in the Chicago area, the company works with a nationwide network of warehouse partners to help clients reduce shipping costs and improve customer satisfaction. Zipscale focuses on scalable, data-driven solutions that support rapid growth for online brands. Team members collaborate closely with clients to streamline logistics and enhance post-purchase experiences. Guided by the motto “We scale businesses in a zip,” Zipscale emphasizes speed, reliability, and measurable results.

Role Description This is a full-time, Business Development Manager role based in West Chicago, IL, with flexibility for partial work from home. The Business Development Manager will identify, qualify, and close new business opportunities with e-commerce brands that can benefit from Zipscale’s fulfillment and marketing services. Day-to-day responsibilities include prospecting through outbound outreach, responding to inbound leads, conducting discovery calls, and preparing tailored proposals and pricing. The role involves managing the sales pipeline in a CRM system, coordinating with operations and marketing teams to design client solutions, and presenting Zipscale’s value proposition to decision-makers. The Business Development Manager will also negotiate contracts, support smooth handoffs to account management, track performance against targets, and provide feedback on market trends and customer needs.

Qualifications

• Business development, sales, or account management experience in logistics, e-commerce, or related B2B services.
• Demonstrated skills in lead generation, prospecting, and pipeline management using CRM tools.
• Strong communication, presentation, and negotiation abilities with comfort speaking to senior decision-makers.
• Analytical skills to interpret client requirements, pricing structures, and performance data to develop tailored solutions.
• Ability to work effectively in a hybrid environment, collaborate with cross-functional teams, and manage multiple opportunities at once.
• Familiarity with e-commerce operations, order fulfillment, and shipping cost optimization is highly beneficial.
• Track record of meeting or exceeding sales targets and a strong customer-focused mindset.