Help Desk
Info Way Solutions
Hello Professionals,
Hope you are doing well; I am sharing you the Job requirement. Take a look at the Job description and do let me know if you are open to new opportunities
Job Location: Charlotte, NC
Experience: 7-10 Years.
Duration: Temp to Hire
Contract Type: -
Mode of Interview: Description:
Provide first-tier basic technical support to end users on issues of basic computer operations, including password reset, ticket escalation, basic troubleshooting and error messages. Provide first-tier technical support to end users on issues of basic computer operations, including password reset, ticket escalation, basic troubleshooting and error messages. Candidate must have the ability to identify, research, and resolve basic technical problems in a Windows environment. Candidate would need to have acceptable customer service skills, ability to document and track request via Service Now for assistance and escalate unresolved issues to higher level of support in accordance with policies and procedures.
Skills Required:
• Basic experience with Windows • Hands-on experience with MS Office Applications, Edge and Outlook • Basic experience with Dell & Client laptops and desktop computers, • Ability to learn and work within Active Directory user, group and computer accounts • Ability to learn basic troubleshooting and support of PC hardware and peripherals, such as printers • Knowledge of security applications including antivirus software a plus • Knowledge of Blackberry, Android and iPhone a plus • ServiceNow -M365
Experience req:
Customer Service experience, Microsoft Office suite Active Directory, ServiceNow ticketing software, remote troubleshooting • Basic understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and VPN client configuration -Basic knowledge of the Windows 7 and 10 operating system and ticketing systems.
Education:
High School Diploma, associate degree, bachelor's degree Some completed college course work, technical degree such as MCP/MCDST Certification and/or Comp TIA A+ Certification a plus Requirement - Soft Skills, Able to read quickly, comprehend, take action and be able to be agile. All the Help Desk II roles in Charlotte are with the same manager. Please do NOT submit a candidate multiple times. 6-12 months of experience is sufficient(preferably IT but not neccessarily), position is temp to perm, local to Charlotte, NC. Looking for someone who is trainable, has good computer skills, great customer service skills. Additional Details: Supplier has prepared a compelling candidate summary to include the below: a. Candidate availability to interview: b. Candidate availability to start: c. Candidate's current interview activity and job leads: d. Candidate's current employment status: Oscar| Infowaygroup.com | US IT Recruiter
View email address on click.appcast.io
Cell : View phone number on click.appcast.io
Info Way Solutions LLC | 46520 Fremont Blvd, Suite 614 | Fremont, CA - 94538
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Help Desk in Fremont, CA vacancy
$22.91 - $39.71 per hour
Job TitleDuties And Responsibilities:Services, troubleshoots and repairs low voltage panels, wiring and devices.Provides reliable, high quality customer support.Provides customer instruction on system operation and functionality.Performs system testing and signal verification...SuggestedFull timeTemporary workLocal areaFlexible hoursAfternoon shiftEveron
Fremont, CA3 hours ago- Overview EV Charger Support Technician – Fremont, CA | Zerova Technologies USA Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in 60+ countries. As a pure white-label provider and subsidiary of Phihong Technology...Suggested
Zerova Technologies USA LLC
Fremont, CA2 days ago - ...Duration : Longterm Rate : $55-58 /hr or 50 w2 Job Description : What to Expect • Responsible for assigning all Help Desk and customer inquiries, including technical assistance, best use of product, additional products and services. • Provides outstanding...SuggestedShift work
Maintec Technologies
Fremont, CA4 days ago - EV Charger Support TechnicianWork Location: On-site only — Fremont, California (No remote or hybrid options available)Zerova Technologies USAZerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in 60+ countries. ...SuggestedRemote work
Zerova Tech
Fremont, CA1 day ago $24 - $28 per hour
...Temp to Hire Schedule: Mon-Fri Job Summary: Eastridge Workforce Solutions is seeking an IT Technician with strong Help Desk experience (3-4+ years) to support our client, Quanta Manufacturing, at their Fremont headquarters. This role is ideal for a hands...SuggestedTemporary workLocal areaRemote workShift workEastridge Workforce Solutions
Fremont, CA4 days ago- ...environments, managing mobile devices, and handling a broad range of IT technologies. Ideal candidates have 2-3 years in corporate IT help desk roles, experience with AD/GP, Office 365, and Atlassian tools, plus strong communication skills. Onsite work with on-call rotation...Work at office
- For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers compensation, Veterans ...Hourly payContract workWork experience placementRemote work
Aspirion
Union City, CA2 days ago - TypeDirect Placement As the Sr/Director, IT Staffing Sales, You will be responsible to Please respond to Ankita Kahar - ****@*****.***:Aggressively drive expansion of Intelliswift brand across US within existing and new clients.Oversee, ...
- ...Quanta Manufacturing Fremont (QMF) Information Technology Service Desk Team provides technical support and assistance to our internal... ...interpersonal skills. Education and experience: 2+ years in a corporate IT help desk/service desk role Minimum of 2 years of experience managing...Work at officeRemote work
Quanta Manufacturing Fremont
Fremont, CA1 day ago - ...on end-user support and strong problem-solving across devices, software, and network tools. The ideal candidate has 3-4+ years of Help Desk experience, comfort with Windows, macOS, and Linux, and proven ability to manage tickets from inception to resolution while delivering...
$60k - $80k
...scanners, open source software, etc. Assist in managing the Service Desk ticket queues and prioritizing response to these requests... ...services. Qualifications: At least 2-3 years in a corporate IT help desk/service desk role. Experience or some knowledge with Mac and...Work at officeRemote work- ...: iMobie Customer Support provides assistance and resolution to help customers when they have inquiries about our software functions,... ...written communication is a must; Able to work in a fast paced help desk environment; Aptitude for acquiring skills in technical...Full time
iMobie Inc.
Newark, CAmore than 2 months ago - Inter Sources Inc is seeking a Content Analyst (Language Specialist) to provide customer support via email in both English and an additional recognized language. The candidate must be fluent in English and proficient in languages like Swedish, Danish, Dutch, Telugu, or ...
- ...is committed to connecting skilled professionals with meaningful career opportunities. We are seeking an IT Technician with strong Help Desk experience (34+ years) to support our client, Quanta Manufacturing, at their Fremont headquarters. This role is ideal for a hands-...Remote work
$83.12k - $124.68k
PCD/TOC Security Systems Application Specialist (System Administrator 1) Fremont, CA United States, California, Fremont Paid time off, tuition reimbursement, 401(k), retirement plan Overview M.C. Dean is Building Intelligence. We design, build, operate, and maintain ...Work at officeLocal areaFlexible hours- ...cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist... ...around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response...ApprenticeshipWorldwideShift work
US Navy
Union City, CA3 days ago - A leading technology solutions provider in Fremont, CA is seeking a Customer Support Specialist who excels at creating exceptional customer experiences. You will provide application support via phone, email, and web conferencing while developing strong relationships with...Flexible hours
- ...operational functions in support of UNIX, mail systems, telecommunication systems, PC’s and networks.Provide the resolution of user help desk problems in a timely manner.Provide support for IT infrastructure.Sets up, configures, and supports internal and/or external...Work at office
- A leading EV charging solutions provider in Fremont, CA, is seeking an EV Charger Support Technician. The role involves collaborating in a customer-first environment to support the development of sustainable charging infrastructure. The ideal candidate will thrive in a ...
- Job Title Job Description Requirements / Qualifications Must pass qualifying test. Contact Thea Phillips for testing appointment CalPERS Links Not all postings qualify for CalPERS. Informational Only. New Haven Unified School District
$105.6k - $145.2k
...facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. We are currently seeking a Partner Technical Support Specialist....Full timeRemote workFlexible hoursShift workWeekend workAfternoon shift- Job Description Job Description Focus Multimodal Foundation Models · Representation Learning · Method Innovation We are looking for strong technical builders and researchers who deeply understand foundation models and representation learning beyond simply applying...
Deeproute.ai
Fremont, CA3 days ago - M.C. Dean, Inc. is seeking a PCD/TOC Security Systems Application Specialist to provide system support in their Security and Electronic Systems Business Unit in Fremont, California. The role involves programming technology application systems, troubleshooting various technologies...
- SeqMatic, located in Fremont CA, is seeking a Technical Marketing Specialist (Part Time) to enhance digital growth and scientific content strategy. In this role, you will develop content, manage digital campaigns, and leverage AI in marketing initiatives. The ideal candidate...Part timeWork at office
- SeqMatic LLC. is seeking a part-time Technical Marketing Specialist to drive digital growth and scientific content strategy. The role combines life science expertise with digital marketing, requiring strong analytical skills and a background in genomics. This position is...Part timeWork at office
$19.28 - $28.89 per hour
...management Familiarity with virtual collaboration tools Why work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue...Minimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hoursH&R Block
Fremont, CA1 day ago$55.85 - $74 per hour
...integration across various communication channels. Responsibilities Provide tier-2 support of application incidents reported through the help desk Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement...Hourly payWork experience placementWork at office$55.85 - $74 per hour
...Care job. Locations Stanford Health Care What You Will Do Provide tier-2 support of application incidents reported through the help desk Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests...Hourly payFull timeWork experience placementWork at office$29 - $33 per hour
...Support professional to join their team. As a Desktop Support specialist, you will be part of the IT Support Department supporting the Help Desk team. The ideal candidate will demonstrate excellent customer service, problem-solving skills, and technical proficiency, which...Hourly payWeekly payContract workTemporary workWork experience placementWork at officeFlexible hours$65 - $70 per hour
Title: Application Specialist III (Infrastructure Security) Location: Fremont, CA (3 days per week onsite) Duration: 6 months Applications Specialist III Overview The Applications Specialist III is a senior technical role within the Security Technology team, responsible...Work experience placementRemote work3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk. Be the first to apply!
