Clinical Supervisor: Occupational Therapy

Job Description

Job Description

21st Century Home Health Services (21HHS) is the fastest-growing home health agency in Northern California. We care for patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, Sacramento, Marin, and Sonoma counties.

There's a reason for that growth. Words like collaboration , teamwork , and productivity stay buzzwords unless the structure, model, and tools make them real. At 21HHS, we've built a model that combines the best of home health with the structure, resources, and support clinicians need to thrive. Our clinical guiding principles are simple: empower, enhance, educate.

When clinicians get real support and structure, the results show up in two places at once: patient outcomes and employee satisfaction. We know our clinicians and therapists provide outstanding care because our patients, their families, and their caregivers tell us so. Check out our Yelp and Google reviews. We're proud of this work.

We've also set a new benchmark for employee satisfaction in home health. As a Top Workplace, 21HHS supports growth and recognition through open communication and professional development. Feedback from our team on Glassdoor and Indeed backs this up. Our outcomes, low turnover, rapid growth, and high morale speak for themselves.

We give you great tools and resources, and a lot of them, plus the support you need to succeed and enjoy your work. In return, we ask that you use those tools to do your job well. When the right mindset meets the right resources, the payoff is real: high job satisfaction, excellent patient outcomes, and earning potential that's hard to match. That's the 21HHS Standard.

Please note: All opportunities at 21HHS require being in the field, visiting patients in their homes.

The Clinical Supervisor - Therapy is responsible for ensuring that patient care is coordinated and managed appropriately.  They serve as the first point of contact for field clinicians to ensure support is easily accessible in a timely fashion. The Clinical Supervisor-Therapy is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel. This is a leadership position that is responsible for the oversight of clinicians providing patient care to patients in their place of residence.

This is a hybrid of field work and on site based at 21HHS office:

2 Days in the Roseville or Natomas Office

3 days in the field: Average 15 patients visit each week (supervisory visits of field clinicians)

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• Responsible for in the field oversight of clinicians who provide care and treatment to patients in their place of residence including performance evaluations and hiring.
• Daily patient activities: Handles incoming calls timely, and follows up as necessary to ensure appropriate actions are taken to meet the internal and external customer needs.
• Coordinates training and educational programs for nurses within the field to improve clinical outcomes and competencies. 
• Assesses staff learning needs and formulates specific plans and goals for next evaluation period with employees, performs administrative call duties, and serves as a role model and resource for staff. 
• Functions as the first point of contact for field clinicians to assist in patient care escalations etc. 
• Coordinates at least bi-weekly Case Conferences with clinical team to discuss patients' progress and for revision of the care plan as needed to meet planned outcomes.
• Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. 
• Reviews patient’s clinical diagnosis, medications, procedures and clinical course.
• Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.

• Two years management or supervisory experience in a rehabilitation therapy department or program
• Home Health Experience Highly Preferred
• Possesses a degree from a baccalaureate or masters program in applicable discipline  approved by an accredited organization.
• Current CA Occupational Therapist license
• Current Basic Life Support (BLS) 
• Valid CA Drivers License with acceptable driving record
• All license and certifications must be current at time of hire and sustained throughout employment

Wage range Clinical Supervisor: 143,000.00- 163,000.00 plus a generous bonus, paid quarterly. Starting pay is commensurate with relevant experience above the minimum requirements.  21st Century offers generous bonus incentive plans, comprehensive health benefits and 401k (Up to 4% match).

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.

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