Automotive Acquisition Specialist

Acquisition Specialist

Sheehy Toyota of Laurel is seeking an Acquisition Specialist to join our team! In this role, you will focus on acquiring pre-owned vehicles directly from customers, streamlining the process for both the dealership and the seller. You'll leverage a variety of lead sources and data mining tools to identify acquisition opportunities, while collaborating closely with sales managers to achieve profit goals and maintain high levels of customer satisfaction.

We're looking for someone with a passion for delivering exceptional customer service. Automotive sales experience is not required—if you have a strong background in customer service, business development, or lead generation, this could be the perfect fit. Join a fun, fast-paced environment where your contributions make a real impact and help drive customer loyalty.

Responsibilities:

• Assist the acquisitions team by scanning cars in the service lane, taking photos, and entering the vehicle information into our system.
• Leverage data mining tools (Automotive Mastermind, vAuto Reports, referrals from sales and service teams) to identify upgrade and acquisition opportunities
• Maintain consistent customer communication through calls, emails, and in-person interactions; schedule appraisals and ensure timely follow-up
• Collaborate with the Used Car Manager to align acquisition efforts with inventory needs
• Manage vehicle sale inquiries by entering data into appraisal platforms (AccuTrade, vAuto), reviewing CARFAX and service records, confirming inspections, and ensuring appraisal accuracy
• Assist with pricing and finalizing appraisals
• Participate in management meetings to review objectives, performance metrics, and improvement strategies
• Deliver exceptional customer service with professionalism and attention to detail throughout the acquisition process, including handling purchase paperwork and resolving post-sale payments promptly

Requirements:

• Sales or customer service experience (retail, restaurant, call center, etc.) preferred but not required—sales training provided
• Ability to learn and use data mining tools (eLeads experience a plus)
• Strong customer service, organizational, and relationship-building skills
• Excellent verbal and written communication abilities
• Outgoing personality with the ability to develop lasting relationships
• Driven, competitive, and collaborative team player
• Authorized to work in the U.S.
• Valid, clean, non-suspended driver's license
• Ability to pass a pre-employment background check, Motor Vehicle Record (MVR) check, and drug screen

Benefits Include:

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO), beginning your first day
• Paid Maternity & Paternity Leave (after one year of service)
• Ongoing Paid Training
• Career Growth & Advancement Opportunities
• 401(k) Retirement Plan + Profit Sharing

Equal Opportunity Employer Sheehy Auto Stores is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. Employment decisions are based on qualifications, merit, and business needs—without regard to race, color, religion, gender, age, disability, or other protected characteristics.