Account Coordinator

Senior Client Accounts Coordinator Newark, NJ

Job Description:

Sills Cummis & Gross P.C. is a full-service commercial law firm with offices located in New Jersey, New York, and Florida. The Firm prides itself on providing quality and effective legal services to a diverse range of clients from Fortune 500 companies to emerging growth businesses and foreign corporations conducting business within the United States.

It is our goal to be the best service provider to our client base. To achieve this goal, we understand that our team is our greatest asset. By working at Sills Cummis & Gross you will have a distinct and unique opportunity of long-term professional development, diverse assignments, and a supportive work environment. The successful candidate will join a team of highly skilled lawyers and support staff and be a contributing member to a sophisticated and successful legal practice. We will provide you with the tools and training to support our attorneys and provide you with a platform to share your ideas and develop your skills.

Summary/Objective

The Senior Client Accounts Coordinator plays a critical role in supporting the Firms financial health by overseeing complex billing operations, strengthening client and attorney relationships, and driving efficient billing and collection processes. This position serves as a key liaison between attorneys, clients, and the Finance team, ensuring accuracy, compliance, and timeliness across all billing activities.

The role focuses on optimizing cash flow through proactive billing strategies, data-driven insights, and continuous process improvements. The ideal candidate brings strong analytical skills, attention to detail, sound judgment, and the ability to collaborate effectively in a fast-paced, team-oriented environment.

Essential Functions

• Build and maintain strong, collaborative relationships with attorneys, clients, and internal stakeholders to support effective billing operations and client service.
• Serve as the primary billing contact for complex accounts, coordinating all aspects of the billing lifecycle, including prebill review, revisions, invoice generation, posting, and documentation management.
• Partner with attorneys to develop and execute billing and client follow-up strategies, proactively resolving billing issues and supporting timely collections.
• Analyze firm financial reports and billing data to identify trends, recommend process improvements, and enhance cash flow and overall billing efficiency.
• Ensure all billing activities comply with firm policies, client guidelines, and ethical standards, including reviewing invoices for accuracy prior to distribution.
• Maintain accurate client and matter data, including rates, budgets, and billing instructions, and support attorneys in developing and monitoring matter budgets and reporting.
• Monitor and manage billing timelines and deadlines to ensure timely processing of prebills, invoices, and collections, including support for year-end closing activities.
• Respond promptly and professionally to inquiries, resolving billing-related questions for attorneys, clients, and internal teams.
• Prepare and deliver routine and ad hoc reports to support decision-making by attorneys, clients, and firm leadership.
• Collaborate with the Billing Manager, Finance team, and other departments to support accounting operations, process improvements, and special projects.
• Participate in meetings and training to remain current on firm policies, procedures, systems, and best practices related to billing and collections.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies/ Specific Requirements

• Minimum 3-5 years relevant Law Firm Billing experience
• Must be able to successfully build internal and external relationships
• Must have excellent written and verbal skills
• Must have strong follow-up and organizational skills
• Proficiency in Microsoft Excel and legal accounting systems (Aderant, Intapp) preferred
• Bachelor's degree in accounting or related field preferred.
• Demonstrates strong attention to detail, excellent organizational skills, and the ability to work with urgency and accuracy under pressure to meet multiple deadlines.
• Maintain strict confidentiality regarding Firm, client, and financial information always.
• Ability to exercise independent judgment, discretion, and problem-solving in managing complex financial and client matter.

Salary and Benefits Package for Full-Time Roles

• Medical, Dental, Vision plans
• Life Insurance
• Short-term and long-term disability plans
• 401K
• 20 days of paid time off (PTO)/year, paid holidays, and floating holiday(s) (25 days of PTO/year after 5 years of service)
• Health Savings and Flexible Spending Account
• Transit Commuter Benefits
• Wellness Gym reimbursement
• Employee Assistance Program
• Pet Insurance

The base annual salary range for this role is $80,000 to $115,000. This is an Exempt position that reports to the Billing Manager. Base annual salary depends on a wide range of factors, including but not limited to skill set, years and depth of experience and certifications. This is a hybrid position reporting to our Newark, New Jersey location.

Sills Cummis & Gross is committed to providing an equal employment opportunity for all applicants and employees. All employment decisions including those relating to hiring, promotion, transfers, benefits, compensation and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.