IT Support Manager, Americas — Exec & On-Call
Anthropic
Anthropic in New York City is seeking a Manager, IT Support to lead our Americas support team, including engineers in San Francisco, New York, and Seattle. You will hire, coach, and grow the team while shaping service levels and on-call rotations. The role emphasizes people leadership, balancing automation with hands-on queue management, and partnering with IT Engineering, Security, People Ops, and Workplace to deliver an exceptional employee experience. #J-18808-Ljbffr Anthropic
$24 per hour
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...business and relationships. We know that supporting your professional and personal goals... ...professional to join as a Client Manager, supporting our Latin America Private Banking group. The Client... ...workflow within the team.Serve as first call for operational related questions (e...SuggestedFull timeWork at officeLocal area- ...Applicants must have leadership experience in a Call Center / Contact Center environment in... ...sustained growth. This individual will manage a contact center operation that serves as... ...growth Ensure the efficient running of support systems to maintain and enhance contact center...SuggestedTemporary workLocal areaRelocation package
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...will assume responsibility for managing a team of Client Engagement... ...professional business across the Americas within key Dow Jones Risk... ...Will Team Leadership: Guide and support the CES team, establishing clear... ...newsgathering operations globally. It is home to leading...Full timeLocal areaFlexible hours- Location: North America (Remote with client visits) About Virtasant Virtasant is a global technology services company that delivers... ...level stakeholders. Step in where needed to unblock delivery, manage risk , and keep projects on track and outcomes aligned. Develop...Remote workFlexible hours
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Seedtag seeks a North America Office Manager based in New York to manage day-to-day operations of the NYC headquarters and support offices in Toronto, Chicago, and Los Angeles. Responsibilities... .../offboarding, and partner with IT for equipment support. Qualifications Requires...Full timeContract workWork at office$70k
## Office Manager - North AmericaApplylocations: New York 37th Streettime... ...efficiency and scalability* Support office planning, including... ...operational readiness* Partner with IT to resolve in-office technical... ...to the President of North America, including complex calendar...Work at officeRemote work- A leading talent acquisition firm seeks a Call Center Director in Saratoga Springs, NY, to manage operations and drive sales growth. Applicants should have over 10 years of experience in call center management, with strong analytical skills and a proven ability to lead...Relocation package
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...become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the... ...rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can...Hourly payMinimum wageFull timeTemporary workLocal areaShift work- ...Development to lead and execute strategic acquisitions across North America in the software, SaaS and AI space. You will originate... ...partnering with executives to optimize value creation. You will manage due diligence with cross-functional teams, develop robust business...
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...complex programs, oversee program management, and provide guidance to... ...overseeing program management and supporting clear ownership across... ...ensure consistent delivery of call recaps, deadlines, communications... ..., United States of America; Charlotte, North Carolina, United...Full timeWork at officeLocal areaFlexible hoursWeekend work3 days per week- ...for our clients. With offices across the Americas, EMEA, and APAC, our esteemed client... ...fastest-growing regions. Reporting to the Managing Director - North America, you’ll be a vital... ...insights, surface opportunities and support cross-market success. What you’ll bring...Full timeFlexible hours
$80k - $97k
...Strategic Clients and Partnerships Senior Executive, Americas Working hybrid from our New York office, you will support the Director and VP of Strategic Clients and... ...with Ascenda’s team of partnership managers, marketing, product and strategic clients. You will...Work at officeWorldwideFlexible hours$208.73k - $354.84k
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