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IT Support Manager, Americas — Exec & On-Call

Anthropic

Anthropic in New York City is seeking a Manager, IT Support to lead our Americas support team, including engineers in San Francisco, New York, and Seattle. You will hire, coach, and grow the team while shaping service levels and on-call rotations. The role emphasizes people leadership, balancing automation with hands-on queue management, and partnering with IT Engineering, Security, People Ops, and Workplace to deliver an exceptional employee experience. #J-18808-Ljbffr Anthropic

Vacancy posted 18 hours ago
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