Reman Senior Account Manager - Electric Power

Career Area Sales Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation – we make it happen, with our customers, where we work and live. Together, we are building a better world. Caterpillar Remanufacturing Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to Cat Remanufacturing for high-quality solutions that are good for their business and support sustainability. By taking a full lifecycle view of our products – design, manufacture, service, and remanufacture – Caterpillar delivers differentiated value while enabling a circular economy. It’s rewarding to work with an inspiring team where every contribution matters. Job Summary Caterpillar’s Remanufacturing Division is seeking a Senior Account Manager – specifically to support the Electric Power aftermarket business. This person will lead enterprise alignment and accelerate services growth focused on expanding aftermarket and services solutions for specific customer segments within Large Electric Power and Retail Electric Power through Cat Reman solutions. The Senior Account Manager will serve as a strategic leader and integrator across the Remanufacturing Division, Large Electric Power and Retail Electric Power industry leadership, Product Support, Sales Execution, Distribution Services, Cat Digital, and the Cat Dealer network. The position is accountable for shaping go-to-market strategies, delivering incremental services growth, and ensuring disciplined execution and governance across enterprise initiatives. Strong communication, influence, and cross-enterprise leadership are critical to success in this role. Degree Requirement Bachelor’s degree in Business, Engineering, or a related field; or equivalent experience. What You Will Do This role is responsible for driving services growth through Cat Reman solutions by aligning enterprise partners, translating market needs into executable strategies, and delivering measurable commercial outcomes for the Electric Power business. Enterprise Alignment Drive alignment on strategies, priorities, and investments across enterprise partners including Remanufacturing Division, PSLD, IPSD, LPSD, Distribution Services, Cat Digital, and Electric Power industry leadership. Serve as a primary liaison between the Remanufacturing Division and Electric Power leadership to ensure services growth initiatives are aligned with enterprise objectives and customer needs. Build and maintain strong relationships with senior leaders across Caterpillar and the Cat Dealer network to enable execution through influence rather than authority. Represent the Remanufacturing Division in enterprise planning cycles, industry strategy discussions, and cross-functional governance forums as it impacts the Electric Power services business. Go-To-Market Development Facilitate the development of Electric Power services growth strategies leveraging Cat Reman products, repair options, and lifecycle solutions. Translate voice-of-customer, dealer feedback, and market insights into differentiated Cat Reman service offerings for both Large Electric Power and Retail Electric Power customers. Partner with Product Support, Engineering, and Cat Digital to shape service concepts, solution packages, and value propositions that improve customer outcomes and total lifecycle value. Support aftermarket new product introduction (NPI) and service program business cases, ensuring alignment with industry priorities and commercial viability. Go-To-Market Execution Coordinate and support execution of go-to-market plans in collaboration with Electric Power sales execution teams, Cat Dealers, and enterprise partners. Drive incremental services growth through development and deployment of Cat Reman repair options, components, and service solutions. Ensure clear communication of strategies, priorities, and expectations to internal partners and the Cat Dealer network. Support forecasting, demand planning, and critical parts alignment to enable successful market execution. Governance and Performance Management Establish and support governance routines to track progress, manage priorities, and resolve barriers across enterprise initiatives. Monitor performance of services growth initiatives and provide insights to leadership on risks, opportunities, and corrective actions. Ensure alignment with Caterpillar commercial processes, aftermarket metrics, and operational definitions. Translate data, insights, and market feedback into actionable recommendations that improve execution effectiveness and customer experience. Qualifications 10+ years of experience in Power & Energy or aftermarket commercial, product support, or engineering roles. Extensive experience and knowledge of Large Electric Power and Retail Electric Power customer segments. Proven ability to drive growth through cross-enterprise collaboration and indirect influence. Strong communication, presentation, and stakeholder management skills. Experience aligning strategy to execution in complex, matrixed organizations. Demonstrated ability to translate customer, dealer, and market insights into executable services strategies. Strong business acumen with experience supporting growth initiatives, new service introductions, and enterprise projects. Commitment to Caterpillar’s values of Safety, Integrity, Commitment, Excellence, and Teamwork. Differentiating Skills Value Selling: Knowledge of the principles and practices for selling Cat Reman products and services; ability to provide overall product/service value and differentiate support offerings that address clearly understood customer needs. Customer Focus: Knowledge and experience working with Large Electric Power and Retail Electric Power customers and their outcome drivers for customized solutions. Industry Knowledge: Commercial acumen and Electric Power segments. Decision Making and Critical Thinking: Knowledge of decision-making processes and associated tools and techniques; ability to analyze situations and reach productive decisions based on informed judgment. Effective Communications: Superior communication skills – both written and verbal – ranging from technical discussions to executive presentations. Negotiating: Sales and negotiation experience with customers; knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external partners and clients. Relationship Management: Superior relationship-building skills and the ability to execute through a team of Caterpillar, Dealer, and Customer personnel; demonstrated leadership. Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to clients. Additional Information Primary location: Irving (Las Colinas), TX (Expectation of 5 days in the office). Additional location considerations for top candidates: Mossville, IL (AC Building). Travel: Approximately 20% - 30%. Relocation: Domestic relocation assistance is offered for this position. Visa sponsorship is not available for this position. Benefits Our goal at Caterpillar is to offer a rewarding career with a total rewards package that includes day one benefits and the potential for annual bonuses. In addition to a competitive salary, you will receive the following benefits: Medical, dental, and vision coverage. Paid time off plan (Vacation, Holidays, Volunteer, etc.). 401(k) savings plan. Health Savings Account. Flexible Spending Accounts. Short and long-term disability coverage. Life Insurance. Paid parental leave. Healthy Lifestyle Programs. Employee Assistance Programs. Voluntary Benefits and Employee Discounts. Career Development. Incentive bonus. Adoption benefits. Tuition Reimbursement. Pre-Employment Screening Background Screening. Drug & Alcohol Screening. Equal Opportunity Employer Caterpillar is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Posting Dates May 22, 2026 - June 8, 2026 Additional Notes This position requires working onsite five days a week. Relocation is available for this position. Visa sponsorship is not available for this position. Any offer of employment is conditioned upon the successful completion of a drug screen. #J-18808-Ljbffr