Administrative Specialist

Job Description

Job Description

This position is hybrid, mandatory two days per week in our Sacramento office.

Introduction:

The California Lawyers Association (CLA) is the Bar association for all California attorneys.  We are a member-driven, mission-focused organization dedicated to the professional advancement of attorneys practicing in the state of California.  CLA houses the eighteen Sections including the New Lawyers Section (NLS) that share an area of interest in law and each offers top-tier programs, award winning conferences, events, and provides access to outstanding legal resources.  We continuously seek new ways to expand our offerings. Through premier educational and networking opportunities, our members can maintain expertise in their fields, build contacts, and uphold the legal profession and system. CLA also has several initiatives that support its mission of promoting excellence, diversity and inclusion in the legal profession and fairness in the administration of justice and the rule of law. 

CLA is committed to promoting excellence, diversity, and inclusion in the legal profession and fairness in the administration of justice and the rule of law. We are dedicated to the professional advancement of attorneys from a variety of diverse backgrounds practicing in the state of California. All CLA employees must demonstrate cultural fluency by proactively managing bias and maintaining sensitivity to race, color, ethnicity, national origin, physical or mental disability, gender, gender identity, gender expression, sexual orientation, religion, and age of our members and the legal community.

Summary:

Under general supervision, the Administrative Specialist (AS) provides a broad range of administrative and organizational support.  The AS supports Section Managers in administrative tasks, provides information, troubleshoots issues and determines the most efficient and effective ways to support and assist the Sections.  The AS also is responsible for handling the daily operations of our member database/association management system, including registration and MCLE data for education programs, membership enrollments, and the processing and depositing of payments. The AS must possess excellent customer service skills and a keen ability to solve problems and execute on tasks. 

Duties and Responsibilities:

• Provide administrative support to CLA Sections and staff, including without limitation, updating rosters, corresponding with Section leaders, CLA staff and members, scheduling virtual and in-person meetings and conference calls
• Provide excellent customer service by responding to inquiries, resolving complaints, and providing updates to members through phone and email
• Assist with membership related issues and resolve membership complaints
• Input and update data into our association management system
• Prepare, pack and staff onsite education programs and events
• Proofread and process virtual educational programming requests
• Create and update event timelines and calendars
• Process expense reimbursements, check requests, invoice payments and reconcile expenses
• Assist with the preparation, coordination and facilitation of Section events and projects
• Perform other similar administrative tasks and duties

Qualifications:  

• High school diploma or equivalent
• Minimum of (3) three years in an administrative role
• Excellent skills in the Microsoft Office Suite
• Familiarity with and ability to learn quickly and use other software programs
• Excellent communication and interpersonal skills
• Ability to work independently and with a team
• Strong attention to detail and accuracy
• Flexibility and adaptability