Associate Director, Operations Analytics

Job Description

Position: Associate Director, Operations Analytics

Location: Irving, TX (Hybrid)

We are currently seeking a Associate Director for our Operations Analytics team in Irving, TX to help grow our auto business.

A successful candidate will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry.

Key Responsibilities

• Take lead to design, recommend, document, and execute consumer credit underwriting and pricing strategies via extracting and analyzing requisite historical customer performance data from multiple disparate systems

• Define project scope, goals and deliverables that support business objectives in collaboration with management and stakeholders

• Manage small to medium sized projects or significant portions of large complex projects, utilizing established project tools and methodologies, with minimal guidance

• Proactively address changes in project scope, identify potential risks and devise contingency plans. Effectively communicate implementation expectations to team members and stakeholders in a timely and clear fashion

• Utilize data query tools (i.e., R, SAS, SQL, MATLAB, Python) and decision tree analytical software to develop, test and execute analyses and reporting

• Leverage traditional regression model and machine learning algorithm to understand the key drivers and estimate customer behaviors by different strategy treatment

• Drive profitable business growth via developing strategy optimization framework with a full credit-cycle view

• Independently complete analyses, draw conclusions, present results to all levels of leaders and influence business/strategy decision

• May effectively prioritize competing initiatives across direct reports; translate strategic priorities into individual/team initiatives and manage expectations

• Identify performance opportunities in team members and take the appropriate steps to improve the capabilities of the team

Qualifications

• Bachelor’s degree (Graduate degree is a plus) in a quantitative discipline such as Engineering, Statistics, Economics, Business Management or Computer Science.

• Prefer 6+ years of risk underwriting and implementation within a personal loan or cards portfolio; min of 4 years of relevant exp required

• 2+ years of people management/leadership experience preferred

• Innovative and capable of developing a highly analytical approach to solving problems

• Advanced analytical skills using SAS, SQL, R or Python

• Hands on experience with decision tree analyses and segmentation tools like CART, knowledge seeker, etc.

• Experience partnering horizontally and influencing other organizations such as technology, marketing, and operations 

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance

• Up to 4% matching 401(k)   

• Employee Stock Purchase Plan (10% share discount)   

• Tuition reimbursement   

• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) 

• Paid sick leave as determined by state or local ordinance, prorated based on start date 

• Paid holidays (7 days per year, based on start date) 

• Paid volunteer time (3 days per year, prorated based on start date) 

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.