Front Desk Administrative Assistant in Dermatology Practice

Job Description

Job Description

About Us: We are a patient-centered dermatology practice dedicated to providing high-quality skin care and treatment. Our practice is committed to excellence, professionalism, and exceptional patient experience.

Position Overview: We are seeking an organized, professional, and friendly Front Desk Administrative Assistant to join our team. The ideal candidate will play a critical role in managing daily administrative tasks, facilitating patient interactions, scheduling appointments, and ensuring efficient office operations.

Key Responsibilities:

• Welcome patients and visitors, providing outstanding customer service.
• Schedule, confirm, and manage patient appointments using our practice management software.
• Verify patient insurance eligibility and benefits; manage patient intake paperwork and documentation.
• Answer incoming calls, responding to patient inquiries professionally and efficiently.
• Process payments, manage billing information, and provide receipts as required.
• Maintain patient confidentiality and adhere strictly to HIPAA guidelines.
• Coordinate communications between patients, providers, and external healthcare professionals.
• Assist in maintaining cleanliness and organization of the front desk area and waiting room.
• Support administrative tasks including filing, scanning, faxing, and maintaining electronic health records.

Qualifications:

• Prior experience in medical reception, ideally in dermatology or other specialty medical office.
• Familiarity with electronic health records (EHR) and practice management software preferred (experience with AdvancedMD a plus).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in basic computer software.
• Ability to multitask and handle fast-paced office environments calmly and professionally.
• Commitment to providing an excellent patient experience.

Benefits:

• Competitive salary
• Supportive work environment
• Health Insurance
• Paid Time Off

Schedule: Full-time position, typical hours Monday through Friday with occasional flexibility required.