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Remote Product Support Specialist

LE002 The Hanover Research Council LLC

Hanover Research is seeking a Product Support Specialist to join our Product team. You will be a key contact for users, help clients and internal teams derive value from digital products, and ensure a responsive support experience.

You will own day-to-day support, troubleshoot issues, and partner with Product and Engineering to improve user experience. You will also assist with onboarding, user administration, and maintaining self-service resources while tracking trends to inform product

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Vacancy posted 13 hours ago
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