Community Services Coordinator

Job Description

Job Description

Community Services | Designated Coordinator

People. Services. Problem-Solving.

Blue Sky is looking for an experienced professional to coordinate community-based services, support and coach employees, work with families and support teams, and make sure individualized services are delivered safely, consistently, and according to plan.

We're hiring a Community Services Coordinator to oversee services and support the employees who provide them. Within our Minnesota 245D program, this position also serves as a Designated Coordinator, with responsibility for ensuring services are person-centered, well-coordinated, properly documented, and delivered in accordance with individual plans and regulatory requirements.

This is a hands-on coordination role for someone who can lead people, organize details, solve problems, communicate effectively, and take ownership when something needs attention.

What Does This Job Actually Look Like?

You'll be responsible for keeping multiple pieces moving at once — people, services, documentation, communication, and day-to-day program needs.

You may spend your day:

• Supporting and coaching employees who provide direct services
• Helping employees understand expectations and solve problems
• Coordinating services based on each individual's needs, goals, and support plan
• Communicating with individuals, families, guardians, team members, and other professionals
• Participating in service planning and support team meetings
• Developing, implementing, and monitoring individualized support strategies
• Training employees on participant-specific needs and service expectations
• Reviewing documentation and following up when something is incomplete or needs attention
• Responding to changes in staffing, services, participant needs, or other operational priorities
• Identifying concerns and determining what needs to happen next
• Helping ensure services meet Blue Sky standards and Minnesota 245D requirements
• Working with other Blue Sky leaders to improve service quality and participant outcomes
• This position combines people leadership, program coordination, administrative responsibility, and regulatory oversight.

Your Leadership Experience May Be More Relevant Than You Think

We don't believe good leaders come from only one type of workplace.

• Supervision or operations? You understand accountability, competing priorities, employee coaching, follow-through, and keeping day-to-day operations on track.
• Healthcare, behavioral health, education, or social services? You're accustomed to documentation, confidentiality, individualized needs, professional teams, and regulated environments.
• Staffing, HR, or workforce services? You understand employee communication, coaching, difficult conversations, scheduling challenges, and the importance of clear expectations.
• Retail, hospitality, or other fast-paced management? You may already be very good at prioritizing, leading different personalities, responding when plans change, and solving problems in real time.

The leadership skills can come from many places. Because this position serves as a Minnesota 245D Designated Coordinator, however, candidates must also meet the human-services education, training, and experience requirements listed below.

You May Be a Great Fit If You...

• Are comfortable leading, coaching, and holding people accountable
• Communicate clearly and professionally, including when conversations are difficult
• Can build relationships with people who have different personalities, backgrounds, abilities, and communication styles
• Stay organized when several things need your attention at once
• Notice when something isn't right and follow through until it's resolved
• Can make decisions and solve problems without needing constant direction
• Balance empathy with clear expectations and accountability
• Are comfortable with documentation, deadlines, policies, and regulatory requirements
• Can move between office work, employee support, meetings, and community-based services
• Are dependable and responsive when others need information or direction
• Enjoy improving how things work rather than simply maintaining the status quo

What You'll Need

• Ability to successfully complete a Minnesota DHS background study
• Valid driver's license and driving record that meets Blue Sky requirements
• Reliable, insured transportation
• Strong written and verbal communication skills
• Comfort using computers, email, Microsoft Office, and electronic documentation systems
• Ability to organize multiple priorities, meet deadlines, and follow through on responsibilities
• Ability to lead employees while working collaboratively with individuals, families, guardians, coworkers, and other professionals

Minnesota Designated Coordinator Qualifications

Because this position serves as a Designated Coordinator within our Minnesota 245D program, applicants must meet at least one of the following education and experience combinations:

• Bachelor's degree in a human services-related field and at least 1 year of qualifying direct-care experience
• Associate degree in a human services-related field and at least 2 years of qualifying direct-care experience
• Diploma in a human services-related field and at least 3 years of qualifying direct-care experience
• OR
• At least 50 hours of education and training related to human services and disabilities and at least 4 years of qualifying full-time direct-care experience under appropriate supervision

Not sure whether your education or experience qualifies? We still encourage you to apply. We can review your background with you.

Why Blue Sky?

At Blue Sky, you'll have a role where your ability to lead, organize, communicate, and solve problems matters every day.

You'll work with a team committed to helping people with disabilities live with greater independence, choice, and connection to their communities — while making sure the employees providing those services have the direction and support they need to be successful.

We offer eligible employees:

• Paid Time Off (PTO)
• Retirement Plan
• Flexible Spending Account (FSA)
• Dental Insurance
• Vision Insurance

If you've built strong leadership and operational skills and also have experience working in human services, disability services, behavioral health, healthcare, education, or another qualifying setting, don't assume you need to already have the title “Designated Coordinator.”

We're interested in what you've done, how you lead, and what you could bring to Blue Sky.

Apply today to join Blue Sky, Inc. in Detroit Lakes.

Full-Time | Monday–Friday
Competitive hourly wage based on qualifications and experience