Infectious Disease Administrative Manager

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Job Summary:

Partnering with Infectious Disease (ID) Division and Endocrinology leadership in the Department of Medicine (DOM), the administrative manager will serve as division lead for our Qgenda clinical scheduling integration, manage special operational quality improvement projects, maintain clinical administrative policies and procedures, manage division social media communications, and serve on multiple administrative operational teams. The person in this role operates with a significant level of independence with direct responsibility to the ID Division Administrator and the ID Division Head, and must have a high degree of professionalism, organizational skills, ability to multitask, and ability to interact effectively with persons across the health care and academic setting. This position will supervise two administrative staff within a division administrative team of about six members, and will provide administrative guidance to the Division of Endocrinology administrative team. Primary areas of focus include physician scheduling and clinical operations. The incumbent will provide leadership through program planning, philanthropic development, and clinical operations. The incumbent will also recommend Division changes, propose, and implement updates to documents, and draft compliance reports to external entities, requiring strong critical thinking skills and writing ability. The position functions as a liaison between the Division leadership, faculty and fellows, clinic management staff, UWHC Medical Staff Office, UWMF personnel, and other programs, synthesizing a vast array of information to advise on and address complex issues. The responsibilities related to clinical scheduling and operations are done in collaboration with the Medical Directors and clinical managers. These responsibilities will challenge the incumbent to analyze historical and current clinical data, faculty requests for time off, and data related to scheduling optimization and access metrics to ensure adequate, efficient coverage across all clinical sites, proper communication of changes, and effective management and reporting of faculty leave time. The Division operational support responsibilities of the job, will allow the incumbent to impact the Division in a variety of areas. This position is relied upon to analyze, evaluate, and present data and reports relevant to the Division's academic and clinical operations to Division leadership and relevant Division & DOM committees. The incumbent will also oversee Division compliance with William S. Middleton Memorial Veterans Hospital policies, including communicating policy changes to faculty/staff, and proposing/implementing changes at the Division level to address compliance issues. The position also has a significant administrative support role within the Division.

Responsibilities:

Manages a program and/or programmatic activities. Initiates, develops, and implements operational services that support a defined project, program, work unit, or function to advance program goals and objectives. May supervise staff and/or approve unit expenditures.

• 25% Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement
• 25% Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures
• 10% May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
• 20% Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications
• 10% Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies
• 5% May assist in the development and monitoring of the unit or program budget and approve unit expenditures
• 5% Monitors and manages clinical credentialing and privileging for the division.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

Education:

Preferred Bachelor's Degree in health care administration, management or related field strongly preferred. Preferred Master's Degree in health care administration, management, or related field preferred.

Qualifications:

Required - Minimum of two years of experience in an administrative support role in an academic medical center setting. Program management experience including basic reporting/data analytic skills. Strong Microsoft Office skills. Preferred - Experience in managing clinical schedules and managing teams.

Work Type:

Full or Part Time: 80% - 100% This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $53,000 ANNUAL (12 months) Depending on Qualifications

Additional Information:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. University sponsorship is not available for this position. Hire will be subject to criminal background check requirements. A period of evaluation will be required. Exceptional organizational and communication skills required. Demonstrated problem solving skills and interpersonal/professional skills required.

How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume and cover letter as a part of the application process. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications for the position. You will also be asked to provide three professional/supervisor references during the application process. References will not be contacted without prior notice.

Contact:

Charles Amble View email address on us.edajobs.com View phone number on us.edajobs.com Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Administrative Manager(AD005)

Department(s):

A53-MEDICAL SCHOOL/MEDICINE/INFECT DIS

Employment Class:

Academic Staff-Renewable

Job Number:

285448-AS

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.