Account Manager

Job Title

Professionally represent BPI products and services and drive profitable sales in an assigned geographical territory. You will be responsible for developing strong relationships with key stakeholders. Your primary goal will be to drive sales growth, achieve revenue targets, and ensure customer satisfaction. You will collaborate closely with internal teams to understand client needs, propose solutions, and deliver value-added services.

Essential Duties and Responsibilities

• Prepare and present sales proposals, establish rapport, and maintain relationships with potential and existing customers and their sales team.
• Present new and existing products to potential and existing customers to provide solutions to their current and future needs.
• Function as the main point of contact for client inquiries, concerns, and requests.
• Understand client needs and objectives, and proactively identify opportunities to add value.
• Identify and pursue sales opportunities within existing accounts.
• Find and grow new accounts.
• Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements.
• Prepare regular reports on account performance, sales activities, and forecasts.
• Analyze sales data to identify trends, opportunities, and potential risks.
• Use insights to make data-driven decisions and optimize sales strategies.
• Coordinate and perform installation of various displays at customer locations.
• Accountable for furnishing samples as required to new and existing customers.
• Conduct installation clinics & product knowledge seminars as required.
• Develop and schedule realistic weekly action plans for sales calls and territory travel.
• Maintain and grow an elevated level of product and vendor knowledge.
• Practice Consultative Selling activities.
• Attend and drive attendance for product shows to establish and maintain effective relationships with existing and prospective customers.
• Inspect, file, and follow up on claims.

Qualifications

• Bachelor's degree in business administration, marketing, or related field preferred.
• Proven experience in sales or account management, preferably in a B2B environment.
• Effective communication, negotiation, and interpersonal skills.
• Ability to understand client needs and develop tailored solutions.
• Excellent organizational and time management skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Results-driven with a focus on achieving sales targets and delivering customer satisfaction.
• Requires a valid driver's license and a clean MVR.

Knowledge, Skills and Abilities

• Proficient in PC and IPAD skills
• Knowledge of concepts, practices, and procedures within the floorcovering industry
• Ability to utilize marketing and/or sales promotion techniques.
• Ability to effectively manage time and prioritize responsibilities.
• Ability to persuade, motivate and influence others, while creating meaningful relationships.
• Proficient in delivering engaging presentations, utilizing tools to enhance understanding.
• Be initiative-taking with ability to work with minimal supervision.

Additional Information

• This position may require occasional travel to meet with clients or attend industry events.
• Flexible working hours may be necessary to accommodate client needs and time zone differences.
• May require heavy lifting up to 45 pounds.
• May require communicating with fabrication and millwork shops.