Change Management Lead

LAKUNA CONSULTING

The Change Management Lead plays a critical role in client engagements by designing and executing change strategies that drive adoption, engagement, and proficiency during large-scale business and technology transformations. This role focuses on the people side of change—helping organizations minimize resistance, prepare employees, and sustain long-term outcomes. Lead end-to-end change management strategy and execution across communications, stakeholder engagement, training, readiness, adoption, and post-go-live support Develop and manage structured, project-specific change plans (communications, training, resistance management, sponsor and coaching roadmaps, readiness assessments) Partner closely with project managers, delivery leads, and cross-functional teams to integrate change activities into overall project plans Identify and manage stakeholders, assess change impacts, anticipate resistance, and recommend mitigation actions Track and analyze adoption, utilization, and proficiency metrics; adjust strategies as needed Build and lead Change Champion/Agent networks to drive engagement and momentum Support leaders and managers in executing employee-facing change activities Lead project change teams, including internal staff and contractors Collaborate with client communications teams to deliver consistent, effective messaging Support development of training materials and employee experience strategies The Change Management Lead plays a critical role in client engagements by designing and executing change strategies that drive adoption, engagement, and proficiency during large-scale business and technology transformations. This role focuses on the people side of change—helping organizations minimize resistance, prepare employees, and sustain long-term outcomes. Lead end-to-end change management strategy and execution across communications, stakeholder engagement, training, readiness, adoption, and post-go-live support Develop and manage structured, project-specific change plans (communications, training, resistance management, sponsor and coaching roadmaps, readiness assessments) Partner closely with project managers, delivery leads, and cross-functional teams to integrate change activities into overall project plans Identify and manage stakeholders, assess change impacts, anticipate resistance, and recommend mitigation actions Track and analyze adoption, utilization, and proficiency metrics; adjust strategies as needed Build and lead Change Champion/Agent networks to drive engagement and momentum Support leaders and managers in executing employee-facing change activities Lead project change teams, including internal staff and contractors Collaborate with client communications teams to deliver consistent, effective messaging Support development of training materials and employee experience strategies Join our innovative team and contribute to impactful projects that drive business success. We value growth, collaboration, and continuous learning, offering a supportive environment where your expertise can thrive. What We Offer Lakuna offers a total rewards package that includes competitive compensation and a benefits package that reflects our commitment to creating a high-performing culture. Benefits Include Medical, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary profit-sharing incentive 401(k) Retirement Plan with employer matching Short-Term & Long-Term Disability Requirements 7+ years of experience leading organizational change for large-scale, technology-driven initiatives Strong expertise in change management methodologies, tools, and execution Experience working with complex organizations and diverse stakeholder groups Ability to analyze data, assess change impacts, and translate insights into actionable plans Strong collaboration, communication, and influence skills at all organizational levels Bachelor’s degree required; Master’s degree preferred Change certifications (e.g., CCMP, Prosci) required Utility industry experience preferred Travel Requirements Travel is required 30-50% of the year. #J-18808-Ljbffr Lakuna Consulting