Accounts Receivable Associate

Accounts Receivable Associate page is loaded## Accounts Receivable Associatelocations: San Diego, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101389Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday!**ESSENTIAL DUTIES AND RESPONSIBILITIES**Performs routine accounts receivable functions.* Handles all incoming and outgoing mail for the department.* Processes daily check spasm and wire deposits.* Processes online payments including the setup of recurring automatic payments.* Attaches correspondence to policies in SAP (including cancellations and direct collection policies).* Clears matching payments that were not cleared by the system.Provides accounts receivable services to customers.* Reviews and responds to emails received by department group email account. + Provides research on payment status, account balance, cancellation/reinstatement status etc.* Handles customers calls from agents and policyholders. + Assists with processing payments, balances, and payment status. + References several systems to research policy information.* Emails Agency statements each month.* Updates email contact and coordinates address changes.Prepares reports and resolves discrepancies.* Prepares and provides account histories upon customer request.* Monitors and addresses funds posted to the shell account.* Assists in reconciling account discrepancies.* Prepares various reports as requested.* Applies Final Audit Credits to open balances when previously requested.* Researches Past Due amounts for policies on automatic payment.* Reaches out to customers regarding declined and rejected payments.**EDUCATION AND EXPERIENCE**High School diploma or General Education Development (GED) required. Associates degree preferred. Minimum 1 year of experience in an office environment in customer service and/or accounting; or equivalent combination of education and experience required.**KNOWLEDGE AND SKILLS**Knowledge of basic math and accounting concepts is required. Working knowledge and skills of Microsoft Office, including Excel, Outlook, and Word preferred. Ability to understand and carry out simple instructions in standard situations. Must be Customer service oriented with strong organizational skills and attention to detail. Ability to effectively present information to policyholders, agents, and internal parties.**PHYSICAL REQUIREMENTS**Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.**WORK ENVIRONMENT**This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.**We are currently not offering employment sponsorship for this opportunity**#LI-DS1#LI-HybridThe current range for this position is$19.58 - $30.88This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. * Challenging work and the ability to make a difference* You will have a voice and feel a sense of belonging* We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match* Bonus potential for all positions* Paid Time Off* Paid holidays throughout the calendar year*ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.*\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Job Category**Accounting and FinanceAt ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today. #J-18808-Ljbffr ICW Group