Unit Receptionist

Unit Clerk/ ReceptionistSalary: $18.72 - $21.97 / hrLocation: Elderwood at Burlington, 98 Starr Farm Road, Burlington, Vermont 05408Be the Organizational Heart of the Nursing TeamAt Elderwood at Burlington, our mission is People Caring for People. Guided by our values of Integrity, Collaboration, Accountability, Respect, and Excellence, we are committed to delivering compassionate, high-quality care while fostering a supportive environment for our employees. As a Unit Clerk/ Receptionist, you will play a key role in keeping the nursing unit running smoothly by ensuring accurate documentation, coordinating communication, and supporting both clinical and administrative functions that directly impact resident care.If you're organized, detail-oriented, and passionate about supporting a healthcare team that makes a difference every day, we invite you to apply.Why Join Elderwood at Burlington?NEW: Weekly Pay Schedule – get paid faster! Gas Allowance Stipend and Ferry Reimbursement for qualifying commutersCompetitive salary based on experienceMedical, dental, vision, life insurance, and supplemental benefits401(k) with employer matchGenerous paid time off and holiday packageTuition assistance programsEmployee referral bonus opportunitiesProfessional growth and advancement opportunitiesSupportive, collaborative team environmentPosition OverviewUnit Clerks/Receptionist support the health and well-being of residents by providing essential administrative and coordination support to the nursing unit. This role serves as a central communication point for staff, residents, families, and external providers while ensuring accurate documentation and smooth daily operations.We're Looking For Someone Who Is...Highly organized and detail-focusedCalm and reliable in a fast-paced clinical environmentStrong communicator with staff, residents, and familiesRespectful of confidentiality and resident dignityA supportive team player who helps keep operations running smoothlyCompassionate and service-oriented in all interactionsAt Elderwood, our mission is People Caring for People. In this role, you are the behind-the-scenes coordination that helps ensure every resident receives safe, timely, and well-organized care.ResponsibilitiesMaintain and organize resident medical records in compliance with regulatory standardsAudit charts and ensure documentation accuracy and completenessClose medical records following hospitalization or dischargePrepare admission and discharge summaries and coordinate required documentationSupport care planning, MDS processes, and interdisciplinary team meetingsSchedule resident appointments including labs, consults, dental, podiatry, and other servicesMaintain lab schedules and ensure timely completion of required testingManage unit supplies, forms, and treatment materials through ordering and inventory trackingAssist with clerical functions such as typing lists, updating records, and preparing documentationDistribute mail and support communication across the unitRespond to call lights and direct requests to appropriate staff when neededSupport resident transport coordination and scheduling of facility van servicesAssist with obtaining statistics and documentation for reports and regulatory surveysMaintain confidentiality of all resident information in accordance with HIPAA standardsParticipate in staff meetings, training sessions, and in-service educationFrom Up to QualificationsMinimum of 16 years of age required; HS diploma or equivalent preferredEmployment Certificate/Permit required for applicable individualsOffice practice skills necessaryKnowledge of medical records processing preferred but not requiredAttention to detail and accuracy in work requiredPersonal qualities of tact and dependability, caring and compassionate attitude toward residentsAn understanding of need for confidentiality and discretion in processing of information about residents required.Basic understanding of medical terminology and accepted abbreviations.This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.EOE StatementWE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.