Quality Engineer

Our people are the heart of our business.  As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, including some of the best engineers, scientists, and technicians in the industry. Come join our team!  

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.

Summary: 

Based in Grand Rapids, MI, the Quality Engineer will perform essential job functions associated with heat treatment under the direction of the Quality Manager to meet customer specifications, including assisting other employees as needed.

Essential Job Functions (Duties and Responsibilities):

The primary duties consist of, but are not limited to, the following:

• Develop and/or maintain quality control systems and procedures.

• Perform internal audits to ensure compliance with IATF16949 / ISO9001 / ITAR and identify opportunities for improvement.

• Lead teams to address Opportunities for improvement noted during internal audits.

• Perform and/or lead Root Cause Corrective Action (RCCA) Investigations on identified quality issues.

• Interface with the customer on escapes, providing updates on RCCAs being put in place to reduce or eliminate the risk of escape again.

• Perform PFMEAs on key processes and lead efforts to reduce RPN level.

• Utilize Six Sigma tools to drive improvements in Cost of Poor Quality.

• Management responsibility includes assuming the duties of the Quality Manager in their absence.

• Identifying and recording present or potential conditions that would have a detrimental effect on the product, process, or the quality system, and initiating corrective or preventive action procedures to address these conditions, and verifying the effectiveness of corrective actions. May include controlling or stopping further processing of the product until corrective action has been satisfactorily implemented.

• Identify quality training needs and take steps to ensure training is provided.

• Assist in general quality activities, including control of quality records and evaluation/disposition of non-conformances.

• Monitor and maintain instruments, including instrument recall and calibration; monitor and maintain process control testing; conduct temperature uniformity surveys; conduct monthly mechanical testing, etc.

• Process support and final inspection processes, receiving inspection, contract review, generating and signing certifications.

• Practice and promote safety and good housekeeping.

• Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism.

• Perform other tasks as designated by the position.

• This position is responsible for the care and treatment of our customers’ inventory and, as such, will perform duties safely and responsibly to prevent customer loss or damage.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position must satisfy ITAR compliance requirements; candidates must be U.S. Citizens or Permanent Resident Card Holders.

• Education: Metallurgy or Materials Science degree required.

• Experience: Requires experience and practical knowledge of commercial heat treatment of automotive alloys, including steel, aluminum, titanium, nickel, brass, copper, etc.

• Minimum of 3 years of department management and 2 years of direct supervisory experience.

• Must demonstrate the ability to read, write, and communicate in the English language to interface with management and all levels, both in-house and at the customer’s place of business.

• Must be capable of making written recommendations for improving Quality Assurance Systems and Procedures.

• Must be thoroughly familiar with commercial (AMS, ASTM), automotive specifications, IATF, ISO, AS, QS, and TS quality systems.

• Must have or be willing to obtain Six Sigma Green Belt.

• Must possess a thorough understanding and working knowledge of PPAP processes.

• Must be able to read and interpret blueprints, specifications, and purchase orders.

• Must be detail-oriented and able to meet deadlines.

• Knowledge and hands-on experience of computer applications, including Microsoft Office and databases, is required.

• Have experience or be willing to learn lean and sustainability principles.

Physical & Mental Demands:

• Must be able to work in a standing position for extended periods of time in an industrial environment.

• Ability to bend, pull, stoop, and reach to perform functions.

• Ability to lift up to 35 lbs.

• May be exposed to heat, fumes, noise, and humidity, etc.

• Must have the cognitive and mental capacity to perform essential job functions.

• Must be able to communicate effectively orally and in writing.

• Visual acuity to read documents, computer screens, files, etc.

• Ability to hear in person and via phone.

The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, the job description does not constitute a written or implied contract for employment.  Bodycote reserves the right to revise or change job duties and responsibilities as the need arises.

Bodycote has a longstanding commitment to provide a safe, quality-oriented, and productive work environment and for these reasons, all applicants in the United States who receive a conditional offer of employment must undergo a drug screen before employment begins.

Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.