Member Tech Support Advocate — Escalations & Outages
Included Health, Inc.
Included Health is seeking a Product Support Specialist to assist members with mobile/web app issues, login/eligibility problems, and to support engineers with escalations and outages. The role handles a high volume of inbound/outbound calls and live chats, ensuring timely, quality responses in a fast-paced environment. You’ll work with our physicians to deliver stellar care, maintain strong customer relationships, and meet performance metrics while using tools like Google GSuite, Jira, #J-18808-Ljbffr Included Health, Inc.
Vacancy posted 3 days ago
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