Sr. Manager, Learning Systems & Operations

Opportunity Adobe is seeking a leader to own the Learning Systems & Operations function for our Premium Learning Subscription (PLS) business. This role is responsible for building and running the systems ecosystem that enables high-quality learning experiences across digital, cohort-based, and instructor-led programs. You will lead a multi-disciplinary team across platform architecture, systems program management, workforce planning, and LMS operations. You’ll set direction, drive execution, and partner with Product and Development, Curriculum and Instructor teams to deliver reliable, scalable solutions. What You’ll Do Set the learning systems strategy and roadmap, aligned to business priorities and learner needs Connect architecture, platform tools, workforce systems, and operations into a single, scalable system, with clear ownership, dependencies, risks, and success measures Lead and grow a high-performing team through strong coaching, clear expectations, and intentional development of individual strengths and expertise Establish and maintain clear processes for requirements, launch readiness, testing, and change management Build a systems function that enables clear, confident decision-making at all levels, reducing dependency and improving speed and quality of execution Maintain working knowledge of LMS platforms, entitlements, and system integrations Partner with Product, Engineering, Analytics, and Delivery teams to turn business needs into working solutions Identify capability gaps and invest in building the skills, structure, and leadership depth needed to scale the function What You’ll Need to Succeed Bachelor’s degree or equivalent practical experience in SaaS, customer education, or learning technology 5+ years of experience in learning systems, enterprise platforms, or technical program leadership 3+ years of people leadership experience, leading global, cross-functional or matrixed teams Experience owning or contributing to complex system initiatives in a fast-paced environment Working knowledge of learning technologies, including learning management systems, access rights, or workflows coordinated across systems Familiarity with workflow or project management tools (e.g., Workfront) Ability to operate effectively in ambiguous environments and make sound decisions Clear, concise communicator with the ability to influence both technical and business collaborators Strong problem-solving and analytical skills Knowledge of Adobe products or ecosystem a plus About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email View email address on click.appcast.io or call View phone number on click.appcast.io. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $116,800 – $232,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In Illinois, the pay range for this position is $137,700 - $199,350. In Washington, the pay range for this position is $138,200 - $200,150. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long‑term incentives in the form of a new hire equity award. State‑Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Frame.io