Unit Clerk / Medical Appointment Scheduler

Now Hiring: Nursing Department Unit Clerk / Medical Appointment Scheduler in New York, NY

Northern Manhattan Rehab and Nursing Center is seeking an experienced and highly organized Secretary to support our Nursing Department. This position plays a vital role in ensuring smooth daily operations in a fast-paced, dynamic healthcare environment. The ideal candidate is professional, punctual, detail-oriented, and able to multitask effectively.

Responsibilities of Unit Clerk / Medical Appointment Scheduler:

• Carry out assignments from the Director of Nursing (DON) or designee accurately and promptly
• Promote cooperative and professional relationships with residents, families, staff, vendors, and healthcare partners
• Input and transmit computerized data (e.g., MDS, Medicare, PRI, etc.)
• Operate office equipment including fax machines, copiers, and other office machines
• Prepare, duplicate, distribute, and mail reports, letters, and documents as directed
• Schedule appointments and meetings and direct visitors to appropriate areas
• Answer telephones professionally and provide information in accordance with nursing home regulations, referring complex inquiries to appropriate personnel
• Prepare and maintain nursing staffing schedules for all units, ensuring adequate coverage
• Maintain accurate records of employee benefits and leave days
• Monitor daily staffing schedules for absenteeism and promptly update the DON/designee
• Pre-register and schedule resident appointments for outside services and follow-up visits
• Arrange transportation and escorts for resident appointments
• Maintain professional relationships with outside agencies, hospitals, and partner facilities
• Maintain and organize patient medical records and related documentation
• Prioritize incoming and outgoing mail and faxes, maintaining accurate files and records
• Abstract, analyze, audit, and code medical records promptly
• Oversee the release, storage, archiving, and transcription of medical records in compliance with HIPAA standards
• Maintain strict confidentiality of all nursing office matters
• Respond to the needs of the facility and staff and accept assignments based on operational needs

Qualifications:

• High School Diploma or equivalent
• Proficiency in Microsoft Office
• Minimum of two (2) years of clerical experience, preferably in a healthcare or nursing home setting
• Experience with proofreading, cross-indexing, and filing
• Excellent oral and written communication skills
• Strong attendance and punctuality are required
• CNA certificate preferred

What We Offer:

• Supportive and collaborative work environment
• Opportunity to work in a respected Skilled Nursing Facility
• Competitive compensation based on experience

If you are a dependable, detail-oriented professional with healthcare clerical experience, we encourage you to apply.

Northern Manhattan Rehabilitation & Nursing Center